Kaylena Hope

• Cleaned and maintained veterinary equipment and instruments.
• Assisted with euthanasia procedures when necessary.
• Weighed pets to monitor their progress over time.
• Restrained animals during examination or treatment.
• Kept cages clean by changing bedding materials daily.
• Handled administrative duties such as scheduling appointments, filing paperwork, answering phones.
• Sterilized surgical tools before and after use.
• Performed laboratory tests such as fecal exams, urinalyses, and heartworm tests.
• Assisted veterinarians with routine examinations, treatments, and minor surgeries.
• Greeted and checked in patients for appointments.
• Prepared samples for laboratory testing as requested by veterinarian.
• Administered medications as prescribed by veterinarian.
• Educated clients on animal health maintenance topics such as nutrition, parasite control, vaccinations.
• Helped maintain a safe environment for both staff members and animals in the facility.
• Cared for hospitalized patients by feeding them, providing comfort measures.
• Observed physical conditions of animals to detect early signs of illness or injury.
• Monitored vital signs of animals under anesthesia.
• Responded to emergency calls after hours when needed.
• Stocked supplies and medications in the clinic or hospital setting.
• Provided nursing care to critically ill animals including administering IV fluids, monitoring blood glucose levels.
• Used high-tech equipment to assist in diagnostic, medical and surgical procedures.
• Obtained relevant health history and information from clients to maintain medical charts.
• Supported veterinarians to drive quality care, advocate for pets and educate clients.
• Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
• Delivered excellent service to pet owners to drive repeat business.
• Tracked and scheduled follow-up appointments for animal treatment.
• Prepared and labeled medications and instructed client on administration.
• Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
• Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
• Monitored vital signs during surgery and notified veterinarian of changes.
• Examined animals for injury or illness and documented symptoms for veterinarian review.
• Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
• Administered and monitored anesthesia for surgeries and operations.
• Shaved surgical areas and placed IV catheters in preparation for surgery.
• Performed physical examinations and recorded weight, temperature and other vitals.
• Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
• Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
• Prepared and reviewed records and consent forms.
• Collected fluids from animals for laboratory testing.
• Clipped animals' claws and polished teeth to maintain hygiene.
• Offered every owner exceptional customer service and support as well as top-notch care to each animal.
• Supported euthanasia procedures and disposal following regulations and owner preferences.
• Restocked and sanitized exam rooms for ample supplies and disease control.
• Delivered emergency first aid to sick or injured animals.
• Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
• Fed and watered animals in care, following special diets and regular medication administration schedules.
• Reviewed pet records from daily visits and appointments, entering important data into system.
• Prepared and administered medications and vaccines as prescribed by veterinarian.
• Restrained and stabilized animals during examination and treatment to prevent injuries.
• Operated a variety of machinery and tools safely and efficiently.

• Managed household errands and other essential duties.
• Completed routine maintenance and repair.
• Achieved cost-savings by developing functional solutions to problems.
• Maintained updated knowledge through continuing education and advanced training.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Completed day-to-day duties accurately and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Issued receipts, refunds, credits or change due to customers.
• Answered customer inquiries regarding store policies and procedures.
• Stocked shelves with merchandise when needed.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Ensured compliance with all safety regulations within the store environment.
• Resolved customer complaints professionally in accordance with company policy.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Performed other duties as assigned by management.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Followed company security procedures for handling large sums of money.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Accepted cash and credit card payments, issued receipts and provided change.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.

I worked at various Long term care facilities till my ex husband and I moved to WY and in the 8 months we were there I let my license lapse. I took a CNA corse through Laurel Health and Rehab where i worked till I moved to Laurel and then applied and worked for Beartooth Manor in Columbus. From there i chose to work closer to home and went back to work in Laurel at Tendernest. Later that year my ex moved us to the Special K ranch outside of columbus where I stayed at home for a few months before we moved to Sheridan WY to be closer to his family to help with his at the time Very ill step dad and assist him with his at home recovery after having his leg amputated. I then moved back to MT spring of 2012 an divorced and found work in Hysham MT at the Friendly Corner till I discovered my want to care and assist with Veterinary care where I later went to work for Treasure Vet Service and after almost three years chose to take a break to raise my children till Oct 2022.