Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, self motivated, effective communication skills and solid history of tackling diverse and challenging requirements.
Overview
10
10
years of professional experience
Work History
Mailroom Rescan Support Specialist
Smart Data Solutions
2022.06 - Current
Preparing, verifying, and counting documents to be scanned.
Monitor and accurately process rejects and rescans including paper, digital and film.
Ensure all PHI information is kept confidential.
Pull documents in archive boxes and reprocess documents as needed.
Attach additional documentation from CDs and X-ray film to documents currently in the system.
Determine different type of documents and-or information to reprocess.
Utilized ticketing system to track customer requests and prioritize urgent needs
Mailroom Document Processor
Smart Data Solutions
2021.06 - 2022.06
Opening, sorting, and batching confidential documents
Motivated, self-starter and able to multitask with high attention to detail
Ensure that all personal health information (PHI) is kept confidential
Train new hires on day-to-day functions.
Batch minimum of 8 pounds of mail per hour
Forensic Processor II-Confirmations Clerk
Laboratory Corporations of America (LabCorp)
2020.02 - 2021.05
Receive specimens for testing; evaluate specimens and test orders; accession and aliquot specimens, organize work to maintain efficiency and acceptable turn-around-time; recognize unacceptable and unusual specimens and handle appropriately
Aliquot initial screened positive specimens for further testing requirements
Maintain equipment, clean, and perform scheduled and as needed maintenance procedures; trouble shoot as required
Proficient in all Forensic Processor functions
Forensic Processor I
Laboratory Corporations of America (LabCorp)
2019.04 - 2020.02
Process client samples, quality control samples and proficiency samples
Maintain work area, equipment, cleans, and perform scheduled and as needed maintenance procedures
Complete all documents accurately and neatly
Monitor chain of custody, and custody and control forms for completeness and acceptability
Use independent judgment to decide how to process a wide variety of samples in accordance with applicable requirements, standards and regulations.
MinnAqua Intern
MN Dept. Natural Resources
2018.05 - 2018.09
Taught fishing skills, fish identification, aquatic ecology, fisheries management, and water stewardship to a variety of audiences using MinnAqua lessons and resources
Staff park’s visitor center and answer questions from the public
Provided excellent customer service and represented the Parks and Trails Division, MinnAqua, and the DNR positively.
Inspired program participants to have enthusiasm for Minnesota’s natural, cultural, and recreational resources.
Circulation Student Worker
Chalmer Davee Library
2017.01 - 2018.05
Maintained excellent customer service and positive attitude towards patrons and fellow teammates
Re-shelving, checking in and checking out of books and other items
Assisting patrons and answering questions about the library
Working various hours between 7:30am to 1:00am
Team Member
Chuck and Don’s Pet Food Outlet
2014.03 - 2017.10
Replenish sales floor with stock including bags up to 50 pounds
Providing excellent customer service including consultation on products in the store, retrieving items for customers, and cashiering
Performed multiple tasks throughout shift with minimal to no supervision.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Education
Bachelor of Science in Geology -
University of Wisconsin: River Falls
River Falls, WI
12.2018
Skills
Creative Issue Resolution
Problem-Solving
Teamwork and Collaboration
Collaborative Team Player
Microsoft Windows and Office
Friendly and Patient
Error Detection
Extracurricular Activities
Member of Geological Society, UWRF, September 2016- December 2018
References
Available upon request
Timeline
Mailroom Rescan Support Specialist
Smart Data Solutions
2022.06 - Current
Mailroom Document Processor
Smart Data Solutions
2021.06 - 2022.06
Forensic Processor II-Confirmations Clerk
Laboratory Corporations of America (LabCorp)
2020.02 - 2021.05
Forensic Processor I
Laboratory Corporations of America (LabCorp)
2019.04 - 2020.02
MinnAqua Intern
MN Dept. Natural Resources
2018.05 - 2018.09
Circulation Student Worker
Chalmer Davee Library
2017.01 - 2018.05
Team Member
Chuck and Don’s Pet Food Outlet
2014.03 - 2017.10
Bachelor of Science in Geology -
University of Wisconsin: River Falls
Similar Profiles
Olivia PhillipsOlivia Phillips
Data Entry Specialist at Smart Data SolutionsData Entry Specialist at Smart Data Solutions