Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylene Wendler

Rhinelander

Summary

Resourceful Printing Press Operator with a distinguished understanding of printing processes and various press maintenance. Adept at cutting costs without sacrificing quality and streamlining the day-to-day organization. Committed to top-of-the-line products and service.

Overview

11
11
years of professional experience

Work History

Press Operator

Printpack
08.2016 - Current
  • Followed safety protocols to reduce operating risks on press machinery.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Promptly removed completed loads from press.
  • Reviewed completed orders for quality and accuracy.
  • Adjusted press during production runs to maintain specific registration and color densities.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Set up and operated printing press machines.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Proofed all job orders, securing client approval prior to production.
  • Wrote clear and concise work instructions.
  • Successfully completed monthly safety training sessions.

Assistant Store Manager

Dunkin Donuts
10.2014 - 08.2016
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.

Shift Manager

McDonalds
03.2013 - 10.2014
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Supervised ongoing daily production phases.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Cultivated professional working relationships with peers and supervisors.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

Education

Associate of Applied Science - Administrative Professional

Nicolet Area Technical College
Rhinelander, WI
06.2025

Technical Diploma - Bookkeeper

Nicolet Area Technical College
Rhinelander, WI
05.2018

High School Diploma -

Rhinelander High School
Rhinelander, WI
06.2014

Skills

  • Machine Programming
  • Quality Control
  • Work Order Interpretation
  • Production Monitoring
  • Machinery Cleaning
  • Team collaboration
  • Problem-solving
  • Time management
  • Waste reduction
  • Training and development
  • Customer Relations
  • Store Organization
  • Records Management
  • Human Resource Policies
  • Inventory Control
  • Staff Scheduling
  • Flexible Schedule
  • Quickbooks
  • POS Systems Operations
  • Staff Supervision
  • Leadership abilities
  • Troubleshooting
  • PPE use
  • Cash Register Operation
  • Customer Service
  • Bookkeeping
  • Computer Skills

Timeline

Press Operator

Printpack
08.2016 - Current

Assistant Store Manager

Dunkin Donuts
10.2014 - 08.2016

Shift Manager

McDonalds
03.2013 - 10.2014

Associate of Applied Science - Administrative Professional

Nicolet Area Technical College

Technical Diploma - Bookkeeper

Nicolet Area Technical College

High School Diploma -

Rhinelander High School

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Kaylene Wendler