Kaylenn Martinez
El Paso
Summary
Dynamic Administrative Assistant with a proven track record at Northeast Family Clinic, excelling in appointment scheduling and patient record management. Adept at enhancing office efficiency through strong organizational skills and exceptional customer service. Committed to fostering professional relationships and optimizing workflows, ensuring a seamless patient experience in fast-paced environments.
Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Northeat Family Clinc and Pediatrics
05.2025 - 01.2026
- Managed scheduling and appointment coordination for patient consultations and follow-ups.
- Prepared and maintained accurate patient records using electronic health record (EHR) systems.
- Assisted in front desk operations, ensuring smooth patient check-in and providing exceptional service.
- Streamlined office procedures to enhance efficiency in administrative tasks and communication flows.
- Coordinated with medical staff to facilitate timely information exchange regarding patient care needs.
- Conducted inventory management for office supplies, ensuring adequate stock levels at all times.
- Developed training materials for new administrative staff to improve onboarding processes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Abtech I.T. Consulting
David Martinez
05.2024 - 04.2025
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Medical Assistant
Mt. West Family Health Center
10.2023 - 05.2024
- Assisted with patient intake and registration processes, ensuring accurate data entry.
- Supported medical staff by preparing treatment rooms and sterilizing equipment.
- Managed appointment scheduling and follow-up calls to enhance patient experience.
- Conducted basic laboratory tests and prepared samples for analysis.
- Monitored patient vital signs and documented changes in electronic health records.
- Collaborated with team members to maintain efficient workflows in fast-paced environment.
- Ensured compliance with safety protocols and maintained cleanliness standards throughout facility.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Certificate - Certified Medical Assistant
Pima Medical Institute
El Paso, TX05-2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- File organization
- Microsoft outlook
- Computer proficiency
- Filing
- Scheduling
- Strong problem solver
- Office management
- Professional communication
- Database entry
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Data organization
- Records management
- Professional and mature
- Calendar management
- Relationship building
- Microsoft PowerPoint
- Document management
- Data management
- Data collection
- Multi-line phone systems
- Prioritization
- Resourceful
- Tech-Savvy
- Complex Problem-solving
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- EHS - Environmental Health and Safety Professional
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Northeat Family Clinc and Pediatrics
05.2025 - 01.2026
Abtech I.T. Consulting
David Martinez
05.2024 - 04.2025
Medical Assistant
Mt. West Family Health Center
10.2023 - 05.2024
Certificate - Certified Medical Assistant
Pima Medical Institute