Kayley Armstrong
Rohnert Park,CA
Summary
Dedicated student with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Seasonal Bath and Body Works Associate
Bath And Body Works, Limited Brands
10.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Provided product price information to customers.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Barista
Starbucks
04.2023 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
After Care Teacher
Marin Enrichment
05.2023 - 06.2023
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Private Nanny
Mike Chang
03.2020 - 08.2021
- Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Built relationships with and encouraged social development within children by discussing school, friends, and favorite activities.
- Minimized TV and mobile device time by engaging children with games and physical books.
Shipping and Receiving Assistant
Kokatat
06.2018 - 08.2018
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Prepared shipments for postage through careful packing, sealing, and labeling of materials.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained inventory of shipping materials and supplies.
Education
Bachelor of Arts - Business Management
Sonoma State University
Rohnert Park, CA05.2025
Associate of Arts - Business
College of Marin
Kentfield, CA05.2023
High School Diploma -
Mckinleyville High School
McKinleyville, CA06.2021
Skills
- Exercise and outdoor activities
- Reliability
- Heavy Lifting
- Maintaining Clean Work Areas
- Coffee Machinery
- Time Management
- Workplace Safety
- Teamwork Skills
- Safety Monitoring
- Workplace Safety
- Teamwork Skills
- POS System Operation
- Customer Interaction
Timeline
Seasonal Bath and Body Works Associate
Bath And Body Works, Limited Brands
10.2023 - Current
After Care Teacher
Marin Enrichment
05.2023 - 06.2023
Barista
Starbucks
04.2023 - 08.2023
Private Nanny
Mike Chang
03.2020 - 08.2021
Shipping and Receiving Assistant
Kokatat
06.2018 - 08.2018
Bachelor of Arts - Business Management
Sonoma State University
Associate of Arts - Business
College of Marin
High School Diploma -
Mckinleyville High School