Kayley Gallardo
King City,CA
Summary
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Postal Carrier
United States Postal Service, USPS
01.2024 - Current
- Provided exceptional customer service by answering inquiries and addressing concerns professionally and courteously.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
- Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Implemented organizational strategies for efficient sorting of incoming mail at the post office prior to distribution.
- Developed strong relationships with local businesses along delivery route, facilitating smooth pick-up and drop-off processes.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Caregiver
In Home Supportive Services
06.2019 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Volunteer
Kingdom Hall of Jehovah's Witnesses
01.2019 - 06.2019
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Prepared and mixed paste, cement and mortar for projects.
- Protected surfaces surrounding work areas such as windows, doors, or sidewalks.
- Applied coats of plaster to interior walls, ceilings and partitions to produce finished surfaces according to blueprints.
Education
High School Diploma -
Monterey County Home Charter School
Salinas, CAAssociate of Arts - Early Childhood Education
Hartnell College
Salinas, CA05.2025
Skills
- Load Balancing
- Reliability and punctuality
- Problem-solving abilities
- Customer Service
- Critical Thinking
- Data Entry
- Problem Resolution
- Complaint resolution
- Scheduling
- Paperwork Processing
- Order Processing
- Quality Control
Languages
Spanish
Native or Bilingual
Timeline
Postal Carrier
United States Postal Service, USPS
01.2024 - Current
Caregiver
In Home Supportive Services
06.2019 - Current
Volunteer
Kingdom Hall of Jehovah's Witnesses
01.2019 - 06.2019
High School Diploma -
Monterey County Home Charter School
Associate of Arts - Early Childhood Education
Hartnell College
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