Kayley Helwig
Merrimac
Summary
Developed skills in web development principles and front-end technologies. Personable and dedicated with a strong understanding of retail operations, inventory management, and customer service principles. Committed to performance and ensuring customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Web Developer
Total View Analytics
10.2024 - Current
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Planned website development, converting mockups into usable web presence.
- Migrated websites to new platforms to maintain a seamless user experience.
- Adhered to SEO best practices while designing sites.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
Barista
Nautical Coffee Co.
04.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Manager
JOANN Fabrics and Crafts
01.2024 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor of Fine Arts - Art History
Savannah College of Art And Design
Savannah, GA06-2027
High School -
Waukesha West High School
Waukesha, WI01.2022
High School -
Waunakee Community High School
Waunakee, WI06.2020
Skills
- Front-end web development
- Customer service and relations
- Social media management and content marketing
- Multitasking, problem-solving, and organization
- Store operations
- Store merchandising
- Cash and inventory management
- POS systems
- Safe food handling practices
- New hire training
Certification
- Adobe Certified Expert (ACE) - Adobe.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Web Developer
Total View Analytics
10.2024 - Current
Barista
Nautical Coffee Co.
04.2024 - 08.2024
Manager
JOANN Fabrics and Crafts
01.2024 - 03.2024
Bachelor of Fine Arts - Art History
Savannah College of Art And Design
High School -
Waukesha West High School
High School -
Waunakee Community High School
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