Kayley Herpeche
Wichita Falls
Summary
Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Sonic. Proven ability to maintain cleanliness and organization while efficiently managing high-volume service periods. Quick learner with a friendly attitude, committed to enhancing customer experiences and ensuring compliance with safety standards.
Offering reliability and strong work ethic, eager to learn and grow within fast-paced service environment. Brings quick learning ability and effective communication skills to adapt and excel in customer service roles. Ready to use and develop skills in order accuracy.
Overview
2
2
years of professional experience
Work History
Car Hopper
Sonic
11.2019 - 04.2020
- Delivered exceptional customer service by promptly taking and delivering orders to vehicles.
- Maintained cleanliness of serving areas and equipment to ensure compliance with health standards.
- Operated point-of-sale system accurately, processing transactions efficiently for customer satisfaction.
- Collaborated with team members to streamline order preparation and enhance service speed.
- Assisted in training new staff on service protocols and operational procedures for consistency.
- Adapted quickly to high-volume periods while maintaining quality of service and order accuracy.
- Implemented feedback from customers to improve service delivery and enhance overall experience.
Dietary Aide
Texoma Christian Care Center
02.2019 - 07.2019
- Assisted in meal preparation and serving to ensure compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to promote a safe environment.
- Supported dietary staff in inventory management, tracking food supplies, and ordering essentials.
- Collaborated with team members to accommodate special dietary needs for residents.
- Monitored food temperatures and proper storage methods to ensure food safety standards were met.
- Provided exceptional customer service while interacting with residents during meal service.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Grocery Sacker
United Market Street
03.2018 - 01.2019
- Assisted customers with bagging groceries efficiently and accurately.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to improve workflow during peak hours.
- Learned and adhered to safety protocols while handling products and equipment.
- Supported inventory management by restocking shelves as needed throughout shifts.
- Engaged with customers to provide excellent service and resolve inquiries promptly.
Education
High School Diploma -
Wichita Falls High School
Wichita Falls, TXSkills
- Quick learner
- Cleanliness
- Organization
- Memory retention
- Efficient work
- Friendly attitude
- Excellent customer service
- Strong work ethic
- Good communication
- Willing to learn
- Safety conscious
- Cleaning and sanitizing
Timeline
Car Hopper
Sonic
11.2019 - 04.2020
Dietary Aide
Texoma Christian Care Center
02.2019 - 07.2019
Grocery Sacker
United Market Street
03.2018 - 01.2019
High School Diploma -
Wichita Falls High School