Kayley James
Salemburg,North Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Optician
Professional Eye Care Associates
Clinton, North Carolina
08.2023 - Current
- Adjusted eyewear for proper fit and comfort level.
- Dispensed contact lenses upon completion of fitting process.
- Repaired broken frames using specialty tools and equipment.
- Demonstrated how to insert, remove, and care for contact lenses.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Organized inventory according to product type and manufacturer specifications.
- Greeted patients warmly upon arrival at office or store location.
- Maintained accurate records of all transactions in computer system.
- Monitored patient progress while wearing new lenses or frames.
- Processed payments for products purchased by customers.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Shift Leader
Jersey Mike's Subs
Clinton, NC
01.2022 - 12.2022
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Sales Associate
Burkes Outlet Bealls
Clinton, NC
01.2021 - 01.2022
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Built and maintained relationships with peers and upper management to drive team success.
Education
Associate of Arts - Cosmetology
Sampson Community College
Clinton, NC12-2022
High School Diploma -
Lakewood High School
Salemburg, NC06-2021
Skills
- Customer Service
- Order Preparation
- Supply Management
- Computer Skills
- Retail Sales
- Product Upselling
- Self Motivation
- Organizational Skills
- Team building
Timeline
Optician
Professional Eye Care Associates
08.2023 - Current
Shift Leader
Jersey Mike's Subs
01.2022 - 12.2022
Sales Associate
Burkes Outlet Bealls
01.2021 - 01.2022
Associate of Arts - Cosmetology
Sampson Community College
High School Diploma -
Lakewood High School
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