Kayley Nolan

Cashier

Wendy's Restaurant

06.2019 - Current

Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Tallied cash drawer at beginning and end of each work shift.
Performed cash, card and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Resolved customer complaints and maintained clean and tidy checkout area.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
Maintained and sanitized service stations, prep areas, and countertops.
Checked food preparation and presentation to verify quality and consistency.
Entered orders into computer system quickly and in proper sequence.
Offered immediate, friendly and knowledgeable assistance to every guest.
Described menu items in detail and educated customers about meal options.
Restocked bags, cups, lids, sauces and other counter supplies.
Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
Lifted up to 50 pounds at once and used forklift to move heavier loads