Summary
Overview
Work History
Education
Skills
Timeline
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Kayley Sample

Ocala,FL

Summary

Driven by critical thinking and a positive attitude, I excelled in high-pressure roles at the Florida Army National Guard and Jeremiahs Italian Ice, demonstrating strong leadership and multitasking abilities. Cultivated team loyalty and superior customer relationships, significantly enhancing operational efficiency and workplace morale without relying on numerical achievements.

Overview

4
4
years of professional experience

Work History

Soldier

Florida Army National Guard
05.2021 - Current
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.

Lead Server

Jeremiahs Italian Ice
07.2023 - 09.2024
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Server

Jeremiahs Italian Ice
10.2020 - 10.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

Associate of Arts - History

College of Central Florida
Ocala, FL
12.2024

High School Diploma -

Vanguard High School
Ocala, FL
05.2021

Skills

Critical Thinking

Positive Attitude

Teamwork and Loyalty

Team Supervision

Timeline

Lead Server

Jeremiahs Italian Ice
07.2023 - 09.2024

Soldier

Florida Army National Guard
05.2021 - Current

Server

Jeremiahs Italian Ice
10.2020 - 10.2021

Associate of Arts - History

College of Central Florida

High School Diploma -

Vanguard High School

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Kayley Sample