Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist/X-Ray Technician/Medical Assistant
Direct Orthopedic Care
Frisco, TX
05.2022 - Current
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
Cleaned and maintained medical equipment following procedures and standards.
Tested equipment regularly to identify malfunctions and calibrate settings.
Oversaw work of junior personnel and students, correcting work and mentoring on techniques.
Prepared treatment rooms for patient examinations.
Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Fostered relationships with patients to minimize anxiety and distress and enhance cooperation.
Explained treatment procedures and physicians' instructions.
Administered medications under physician's supervision.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Collected, labeled and stored laboratory specimens properly prior to testing.
Contacted medical facilities to schedule patients for admission.
Answered incoming calls, directed them to appropriate personnel and took messages.
Processed payments from customers using a variety of payment methods, including credit cards, cash, and Care Credit.
Hostess/Diet Clerk/Floor Stocker
Baylor Scott & White Medical Center
McKinney, TX
06.2019 - 05.2022
Anticipate and meet guests' needs in an individually tailored, timely, and friendly fashion.
Provide clear communication across multiple teams to ensure accuracy and efficiency.
Utilize team and resources to provide guests with a positive experience during their stay.
Complete and transfer requests via phone and in-person in a professional, amiable manner.
Participate in and contribute to additional training and mentorship opportunities.
Hostess/Restaurant Server
Outback Steakhouse
Plano, TX
06.2014 - 06.2019
Handled all incoming call-ahead requests, inquiries, and phone transfers.
Worked to ensure clear communication between kitchen and dining staff at all times.
Responsible for accurately and efficiently meeting the needs of each guest and providing a positive dining experience.
Regularly inspected and maintained a clean, well-organized dining room and serving area.
Provided additional training to new and existing team members.
Education
NCT-cetification - X-ray Technician
PrimaMed Training Institute
Richardson, TX
01-2022
GED -
Allen High School
Allen, TX
01.2017
Skills
Thorough understanding of operating within HIPAA
Regularly utilizing EPIC and DrChrono software
Excellent phone and interpersonal communication skills
Safely served at hospital throughout the pandemic
Highly detail oriented and organized
Collaborates well within a team
Leadership Experience
Collective College Ministry, 05/2019, 2020, Mentoring, teaching, and serving area college students and young adults, Community service and outreach
References
References available upon request
Timeline
Front Desk Receptionist/X-Ray Technician/Medical Assistant
Direct Orthopedic Care
05.2022 - Current
Hostess/Diet Clerk/Floor Stocker
Baylor Scott & White Medical Center
06.2019 - 05.2022
Hostess/Restaurant Server
Outback Steakhouse
06.2014 - 06.2019
NCT-cetification - X-ray Technician
PrimaMed Training Institute
GED -
Allen High School
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