KAYLI HEFLIN
Skilled and Reliable Worker
Clayton,OK
Summary
Email: Kaylibree0416@gmail.com
Phone: 405.617.2938
My objective of this resume is to obtain employment with a business that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the business and the surrounding community. I have good communication skills, a positive attitude, and patience. I have confidence in quick decision making, professionalism and demonstrate reliability, and a verity of digital skills. I'm a dedicated worker with excellent experience in industry. I maintain my professional appearance and demeanor and I can expertly complete assigned tasks with focus on quality. I strive to be a dependable, and quick-learning, team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
Cashier
Velaro
07.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained cash drawer of $400 or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Administrative Assistant
Kiamichi Skies
03.2022 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Cashier Team Lead
Dollar General
11.2021 - 06.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained cash drawer of $150 or more per shift.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Lead Teacher, Toddler Room
Choctaw Nation Child Care Center
04.2021 - 09.2021
- Managed classroom behavior and provided mentorship with guidance tutoring.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Mail Carrier
USPS
04.2020 - 11.2020
- I would sort mail, including packages, according to delivery sequence.
- I would travel a planned route by truck to deliver letters, documents, and parcels to businesses and homes
- I would collect outgoing mail along my route, and when necessary, collect and make money for postage due.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Helped customers by carrying oversized parcels inside residences.
- Sold stamps to customers along route and counted back bills and change to avoid errors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
EVS Technician
McAlester Regional Health Center
04.2019 - 08.2019
- Performed a variety of routine cleaning functions in assigned areas to maintain a sanitary, attractive and orderly condition of the healthcare facility.
- Mixed and blended cleaning solutions to proper concentrations.
- Emptied and decontaminated trash containers to efficiently reduce waste.
- Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Lead Teacher, Infant
The Kids House Learning Center
08.2018 - 03.2019
- Managed classroom behavior and provided mentorship with guidance tutoring.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Lead Teacher, Infants/One-Year-Olds
Clayton Child Care Center
07.2017 - 08.2018
- Managed classroom behavior and provided mentorship with guidance tutoring.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Secretary
Allen's Mini Storage
02.2016 - 07.2017
- I performed a variety of office support such as composing a variety of standard documents, relaying and resolving routine telephone and/or walk-up inquiries.
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
CNA
Eufaula Manor And Rehabilitation Center
04.2016 - 06.2016
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
Education
HIGH -
SCHOOL GRADUATE, CLAYTON HIGH SCHOOL
2013
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KIAMICHI TECHNOLOGY CENTER
2013
Skills
- Detail-Oriented
- Multitasking Abilities
- Effective Public Communication
- Leadership Experience
- Technical Skills
- Leadership Skills
- Teamwork
- Creative Problem Solver
- Customer Transactions
- Inventory Stocking
- Work Task Prioritization
- Customer Relations
- Accounting Softwares
- Billing and Payment Processing
- Shipment Procedures
- Resolving Discrepancies
- Suggestive Selling
- Adaptable and Flexible
- Social Perception
- Food Rotation
- Energetic and Outgoing
- Professional Telephone Etiquette
- Speaking Clearly
- Janitorial Duties
- Feedback Acceptance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Timeline
Cashier
Velaro
07.2022 - Current
Administrative Assistant
Kiamichi Skies
03.2022 - 08.2022
Cashier Team Lead
Dollar General
11.2021 - 06.2022
Lead Teacher, Toddler Room
Choctaw Nation Child Care Center
04.2021 - 09.2021
Mail Carrier
USPS
04.2020 - 11.2020
EVS Technician
McAlester Regional Health Center
04.2019 - 08.2019
Lead Teacher, Infant
The Kids House Learning Center
08.2018 - 03.2019
Lead Teacher, Infants/One-Year-Olds
Clayton Child Care Center
07.2017 - 08.2018
CNA
Eufaula Manor And Rehabilitation Center
04.2016 - 06.2016
Secretary
Allen's Mini Storage
02.2016 - 07.2017
HIGH -
SCHOOL GRADUATE, CLAYTON HIGH SCHOOL
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KIAMICHI TECHNOLOGY CENTER
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