Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayli Ivey

Chesterfield,VA

Summary

Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities. Detail-oriented focus on streamlining internal processes and tasks.

Overview

6
6
years of professional experience

Work History

Auto Claims Adjuster

Progressive
Chesterfield, VA
06.2022 - Current
  • Maintained up-to-date knowledge of relevant legal statutes governing automobile insurance claims.
  • Interviewed claimants, witnesses, police officers, medical professionals and other parties involved in the claim.
  • Investigated and analyzed auto insurance claims to determine validity, accuracy, and coverage.

National Hazmat Response

Powhatan Vol. Fire
Powhatan, VA
01.2020 - Current
  • Inspected hazardous materials sites to ensure compliance with safety regulations.
  • Managed inventory levels for supplies used in cleanup operations following a hazmat incident.
  • Assisted in the development and implementation of emergency response plans for hazardous material incidents.
  • Responded promptly to customer inquiries regarding hazmat-related issues.
  • Reviewed documents such as manifests, labels, shipping papers, and safety data sheets to determine appropriate response measures for hazardous material incidents.

Assistant Manager

Advance Auto Parts
Chesterfield, VA
01.2019 - 05.2024
  • Ensured compliance with safety regulations and company policies.
  • Resolved conflicts between team members in an effective manner.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Created reports on sales trends, inventory levels, and financial data.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

Associate of Science - Communication Studies

Thomas Nelson Community College
Hampton, VA
01-2022

Skills

  • Claims Investigation
  • Fraud detection knowledge
  • Technical knowledge
  • Policy Interpretation
  • Risk Assessment
  • Damage Assessment
  • Analytical Skills
  • Time management abilities
  • Attention to Detail
  • Hazardous Materials Identification
  • Fire Suppression Techniques
  • Material Safety Data Sheets
  • Environmental Regulations Compliance
  • Facility Inspection
  • Operations Management
  • Staff Management

Languages

Spanish
Professional

Timeline

Auto Claims Adjuster

Progressive
06.2022 - Current

National Hazmat Response

Powhatan Vol. Fire
01.2020 - Current

Assistant Manager

Advance Auto Parts
01.2019 - 05.2024

Associate of Science - Communication Studies

Thomas Nelson Community College

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Kayli Ivey