Kayli Kraft
North Tonawanda,NY
Summary
Results-driven Implementation Leader known for productivity and efficient task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring successful implementations and client satisfaction.
Overview
4
4
years of professional experience
Work History
Implementation Leader
Aither Health
Buffalo, NY
04.2024 - Current
- Developing a comprehensive implementation plan with clear goals, timelines, milestones, resource allocation, and risk mitigation strategies.
- Establishing strong relationships with key stakeholders, including clients, internal teams, and senior management, to ensure alignment and effective communication.
- Collaborating with clients to understand their needs, gather detailed requirements, and translate them into functional specifications.
Enrollment Specialist
Aither Health
Buffalo, NY
01.2021 - 04.2024
- Communicated with clients and members to help ensure enrollment was completed.
- Worked with my team to ensure work was completed timely and throughly.
- Managed enrollments, terminations and Cobra requests.
- Created Cobra letters for clients who qualified.
Skills
- Document review
- Enrollment verification
- Deadline management
- Time management
- Team collaboration
- Background in insurance
- Analytical skills
- Communication skills
- Issue resolution
- Implementation management
- Client management
- Telephone and email etiquette
Timeline
Implementation Leader
Aither Health
04.2024 - Current
Enrollment Specialist
Aither Health
01.2021 - 04.2024