Developed key skills in fast-paced, collaborative environment, focusing on program support and coordination. Skilled at managing tasks, organizing data, and facilitating communication between team members. Seeking to transition into new field, leveraging these transferable skills to contribute effectively in dynamic setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Program Assistant Intern
Bayou North Area Health Education Center, AHEC
06.2024 - 08.2024
Ensured compliance with all relevant regulations/policies throughout the execution of assigned tasks and responsibilities.
Contributed to a positive work environment by maintaining strong relationships with colleagues and supervisors.
Assisted in the development of comprehensive program plans, ensuring timely completion and high-quality results.
Participated in continuous professional development opportunities to expand knowledge base about industry best practices and emerging trends affecting the field of program assistancemanagement.
Sorted and organized files, spreadsheets, and reports.
Participated in workshops and presentations related to projects to gain knowledge.
Barista
PJs Coffee Of New Orleans
04.2024 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Cashier
Catfish Charlies
09.2022 - 05.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Science - Healthcare Marketing & Management
University of Louisiana At Monroe
Monroe, LA
12-2024
Associate of Science - General Studies
South Louisiana Community College
Lafayette, LA
05-2021
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Exceptional customer service
Team leadership
New hire training
Multitasking and organization
Clear communication
Team collaboration
Verbal and written communication
Positive and professional
Certification
Digital Marketing Certification
Timeline
Program Assistant Intern
Bayou North Area Health Education Center, AHEC
06.2024 - 08.2024
Barista
PJs Coffee Of New Orleans
04.2024 - Current
Cashier
Catfish Charlies
09.2022 - 05.2023
Digital Marketing Certification
Bachelor of Science - Healthcare Marketing & Management
University of Louisiana At Monroe
Associate of Science - General Studies
South Louisiana Community College
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