Kayli Blankenship
Topeka,KS
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Maintains professional appearance and demeanor and completes assigned tasks with focus on quality. Dependable team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
Senior Administrative Assistant
KDHE- Division Of Health Care Finance
10.2021 - Current
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Prepared flawless emails and other documents upon direction of immediate supervisor.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed strategies to streamline and improve office procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Letter Review
Security Benefit
03.2021 - 10.2021
- Assisted with research projects by conducting research and proofreading documents.
- Handled final proofreading, copy editing and revision functions for deliverables.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Word-processed documents by editing, proofreading and scanning documents.
- Drove accuracy of content through careful proofreading and fact-checking.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
Bank Teller
Azura Credit Union
05.2019 - 02.2021
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with compromised debit cards and issued new credentials.
Education
High School Diploma -
Shawnee Heights High School
Tecumseh, KS05.2014
Skills
- Effective problem solving
- Customer relationship development
- Professionalism and Courtesy
- Conflict resolution techniques
- Data Entry
- Honest and Dependable
- Excellent interpersonal skills
- Strong Organizational Abilities
- Confidentiality and Discretion
- Mail handling
- Minute Taking
- Strategic Planning
Certification
Timeline
Senior Administrative Assistant
KDHE- Division Of Health Care Finance
10.2021 - Current
Letter Review
Security Benefit
03.2021 - 10.2021
Bank Teller
Azura Credit Union
05.2019 - 02.2021
High School Diploma -
Shawnee Heights High School
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