Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
Kayli Sullivan

Kayli Sullivan

Brazoria,TX

Summary

A licensed esthetician with a passion for skincare and a proven track record in sales. With four years of experience in the beauty industry, I excel at building lasting client relationships. My ability to effectively educate clients on products, demonstrate their benefits, and recommend tailored solutions ensures that I consistently meet sales targets and contribute to team success. Skilled in skin analysis, product knowledge, and customer service, I combine my esthetic expertise with a strong sales acumen to drive product sales and deliver exceptional client experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Impervious Roofing & Construction
02.2020 - Current
  • Responsible for communicating, advertising and selling material to customers
  • Also, responsible for overlooking and maintaining daily operations and scheduling
  • Joining meetings for owner
  • Emails, phone calls, and ordering every day
  • Printing and writing contracts for customers
  • Verifying insurance for jobs
  • Company payments
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained inventory of office supplies and placed orders.

Aesthetician

Aveda
11.2023 - 04.2024
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Micro-needling training and certification course

Lead Front Desk

Massage Heights
11.2017 - 01.2020
  • As a lead receptionist at Massage Heights, I handled trainings, emails, phone calls, and most customers that came into the spa
  • Pasadena location and League City location
  • Membership sales
  • Managing spa and customer issues
  • Team members schedules
  • Key holder for spa
  • Maintained a calm demeanor during high-pressure situations, serving as a role model for other front desk staff members in managing stress effectively.
  • Answered customer telephone calls promptly and appropriately handled needs.

Education

College Degree - Surgical Technology, Aesthetician

San Jacinto College, Fortis College, Aveda Nashville
Houston, TX
04.2024

Skills

  • Aesthetic Skincare Procedures
  • CPR/ BLS Certified
  • Cosmetic Treatment plans
  • Team Oriented
  • Customer service
  • Exceptional communication
  • Guest relations
  • Payroll and budgeting
  • Performs well under pressure
  • Time Management
  • Data entry
  • Phone etiquette
  • Office Management
  • Customer service and Sales
  • Micro-needling
  • Administrative experience

Certification

BLS Certification

Microneedling

Timeline

Aesthetician

Aveda
11.2023 - 04.2024

Administrative Assistant

Impervious Roofing & Construction
02.2020 - Current

Lead Front Desk

Massage Heights
11.2017 - 01.2020

College Degree - Surgical Technology, Aesthetician

San Jacinto College, Fortis College, Aveda Nashville
Kayli Sullivan