Kayli Van Brogen
Newton,IA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Office Manager
Traditions Memory Care of Newton
Newton, Iowa
03.2022 - Current
- Maintained employee records, including payroll, vacation time and benefits information.
- Managed office budget and ensured accurate financial records were kept.
- Developed and implemented procedures to ensure efficient workflow in the office.
- Trained, supervised and evaluated staff performance.
- Organized filing systems for easy retrieval of documents.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
- Ordered supplies when necessary to keep the office running smoothly.
- Answered phones promptly and directed calls appropriately.
- Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
Childcare Provider
Self-employeed
Newton, IA
08.2019 - 02.2022
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Developed positive relationships with families by communicating regularly about their child's development.
Early Childhood Lead Teacher
Newton YMCA Early Learning Academy
Newton, IA
07.2014 - 03.2019
- Developed and implemented lesson plans that promoted physical, social, emotional and intellectual growth of students.
- Assisted in the development of individualized instructional goals for each student based on assessment data.
- Provided a safe and secure learning environment by monitoring classroom activities, intervening when necessary and enforcing rules.
- Maintained a clean and organized classroom including preparing materials for lessons and activities.
- Collaborated with other teachers to develop team approaches to problem solving within the classroom setting.
- Attended staff meetings, workshops and professional development opportunities to stay current on early childhood education trends.
Manager
LeClaire Happy Joe's
Le Claire, Iowa
02.2013 - 04.2014
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Monitored quality of all products served to customers.
- Ensured compliance with health and safety regulations in the kitchen area.
- Organized storage areas for unused ingredients or supplies.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Education
Bachelor of Arts - Liberal Arts And General Studies
Buena Vista University
Storm Lake, IA05-2021
Associate of Arts - Liberal Arts And General Studies
Des Moines Area Community College
Ankeny, IA05-2019
High School Diploma -
Pleasant Valley High School
Bettendorf, IA05-2013
Skills
- Office Management
- Human Resources Management
- Records Management
- Payroll Management
- Administrative Support
- Employee Onboarding
- Payroll Processing
- Human Resources
- Staff Training and Development
Certification
- CPR Training.
- Mandatory Reporter Training for children and dependent adults.
- Universal Precautions.
- Blood Borne Pathogens Training.
- Several other trainings such as Safe Sleep, Stop The Bleed, STEM, and ChildNet 3.0.
Timeline
Business Office Manager
Traditions Memory Care of Newton
03.2022 - Current
Childcare Provider
Self-employeed
08.2019 - 02.2022
Early Childhood Lead Teacher
Newton YMCA Early Learning Academy
07.2014 - 03.2019
Manager
LeClaire Happy Joe's
02.2013 - 04.2014
- CPR Training.
- Mandatory Reporter Training for children and dependent adults.
- Universal Precautions.
- Blood Borne Pathogens Training.
- Several other trainings such as Safe Sleep, Stop The Bleed, STEM, and ChildNet 3.0.
Bachelor of Arts - Liberal Arts And General Studies
Buena Vista University
Associate of Arts - Liberal Arts And General Studies
Des Moines Area Community College
High School Diploma -
Pleasant Valley High School
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