Kayliana McDonald
Battle Creek,MI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Proclaimed Beauty
04.2020 - Current
- Scheduled office meetings and client appointments for staff team.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Associate of Arts -
Kellogg Community College
Battle Creek, MI12.2023
Skills
- Customer Relations
- Grammar
- Meeting Minutes
- Typing Proficiency
- Critical Thinking
- Phone Call Answering
- Document Retrieval
- Microsoft Office
- Schedule Management
- Customer Service
Timeline
Administrative Assistant
Proclaimed Beauty
04.2020 - Current
Associate of Arts -
Kellogg Community College
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