Summary
Overview
Work History
Education
Skills
Timeline
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Kaylie Ash

Longview,TX

Summary

Proven track record in delivering exceptional customer service and maintaining punctuality, as demonstrated during my tenure at Pizza Hut LLC. Skilled in time management and problem-solving, I consistently met tight deadlines, enhancing customer satisfaction. Offered assistant manager positions, showcasing my strong work ethic and team collaboration abilities. Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.

Overview

9
9
years of professional experience

Work History

Babysitter

Various Families
01.2015 - 05.2022
  • Worked under various families, family friends and strangers, watching and caring for their children for a few hours or on the occasion overnight stays.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively and calmly with children and guardians.
  • Reassured children when upset providing emotional support and stability.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Team Member

Whataburger
03.2021 - 11.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

CSR/Cashier

Pizza Hut LLC
11.2021 - 07.2022
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Was offered assistant management position but turned down due to going to Baylor at the time.

Delivery Driver/Team Member

Pizza Hut LLC
02.2023 - 09.2023
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Was offered assistant manager position but turned down for issues with my upcoming school schedule at the time of the offer.

Education

No Degree Obtained - Business Entrepreneurship

Baylor University
Waco, TX

Certification/License - Cosmetology

Panola College
Center
06.2024

High School Diploma -

China Spring HS
China Spring, TX
05.2022

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Problem-Solving
  • Child Supervision
  • Patience and Empathy
  • Strong Work Ethic
  • Reliability and punctuality

Timeline

Delivery Driver/Team Member

Pizza Hut LLC
02.2023 - 09.2023

CSR/Cashier

Pizza Hut LLC
11.2021 - 07.2022

Team Member

Whataburger
03.2021 - 11.2021

Babysitter

Various Families
01.2015 - 05.2022

No Degree Obtained - Business Entrepreneurship

Baylor University

Certification/License - Cosmetology

Panola College

High School Diploma -

China Spring HS

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Kaylie Ash