Kaylie Braswell
Pizza Hut
Mount Horeb
3
years of professional experience
1
Certification
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Work History
Assistant Manager
4 Years 5 Months- Assisted in daily operations by providing support to team members and ensuring smooth workflow.
- Supported inventory management by tracking stock levels and assisting in order placements.
- Maintained accurate records of transactions and customer interactions for reporting purposes.
- Adapted to changing priorities and tasks efficiently, demonstrating flexibility in role responsibilities.
- Maintained a clean, safe, and organized store environment to enhance the customer experience,
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Staff supervision
Schedule oversight
Multitasking and organization
Adaptability and flexibility
Coaching and mentoring
Hiring and training
Certification
RH-Red Hat Certification
,ServSafe Certification
,CM -Certified Manager Certification
Interests
Music
Photography
Crafting and DIY Projects
Enjoy hobbies that combine physical activity with outdoor exploration.
Learning new cooking techniques and expanding my culinary skills.
Timeline
Assistant Manager
Pizza Hut
05.2022 - CurrentRead More
Mount Horeb High School
High School Diploma
Read More