Summary
Overview
Work History
Education
Skills
Timeline
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KAYLIE CLARK

Redondo Beach,United States

Summary

Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

Sales Associate

Vuori
05.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Customer Sales Associate

American Eagle Outfitters, Inc
03.2022 - 12.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Rotated merchandise according to supervisor direction, maintaining fresh and attractive sales floor displays.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.

Barista and Server

Cafe Bonaparte
07.2021 - 11.2021


  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.


Education

K12 Learning
Los Angeles, CA
06.2023

Skills

  • Maintaining Clean Work Areas
  • Customer Assistance
  • Time Management
  • Folding Clothes
  • Customer Engagement
  • Communications Strategies
  • Displays and Merchandising

Timeline

Sales Associate

Vuori
05.2023 - Current

Customer Sales Associate

American Eagle Outfitters, Inc
03.2022 - 12.2022

Barista and Server

Cafe Bonaparte
07.2021 - 11.2021

K12 Learning

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