Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kaylie Cullen

Dover

Summary

Proven team leader with a track record of driving revenue and supporting company growth in dynamic environments. Expertise in fostering strong customer relations to enhance satisfaction and loyalty. Demonstrated ability to manage teams effectively while achieving organizational objectives. I am an experienced Assistant Manager with five years of experience, seeking to expand my skills and build new ones.

Overview

9
9
years of professional experience

Work History

Server, Assistant Manager

Sodo 45
Dover
01.2024 - Current
  • As Assistant Manager, I help support my coworkers in areas where they may need help. I help enforce and implement policies, and make sure the restaurant is upholding health and safety standards. I create the schedule for the front-of-house team and place orders, along with other administrative tasks.
  • Promoted team spirit among restaurant staff by encouraging cooperation between departments.
  • Maintained current knowledge of industry trends related to hospitality services.
  • Conducted regular meetings with restaurant staff to discuss performance issues or changes in policies.

Assistant Manager

The Juicery
Durham
08.2021 - Current
  • As Assistant Manager, I support daily operations, train new hires, implement policies, uphold health and safety standards, and assist with payroll and administrative tasks.
  • Supervised team members to ensure quality service standards.
  • Coordinated inventory management and supply ordering processes.

Licensed Nursing Assistant

Riverside Rest Home
Dover
02.2023 - 05.2023
  • As an LNA, I provided essential care and support to nursing home residents. My role included assisting with daily living activities, ensuring residents' comfort and safety, and supporting nursing staff. I offered emotional support, maintained personal hygiene, kept living areas clean, and monitored and recorded vital signs.

Assistant Manager

Market Basket
Lee
06.2016 - 08.2021
  • As Assistant Manager at Market Basket, I oversaw daily store operations for efficiency and quality, implemented company policies, maintained cleanliness, managed inventory, supervised and mentored employees, assisted with scheduling and task delegation, resolved employee issues promptly, handled customer inquiries and complaints effectively, ensured exceptional customer service, and conducted regular safety inspections and training.

Education

Bachelor of Arts - Psychology

University of New Hampshire
Durham, NH
05-2025

Licensed Nursing Assistant Accreditation -

LNA Health Careers
Dover, NH
03.2023

High School Diploma -

Newmarket High School
Newmarket, NH
06.2020

Skills

  • Dependable
  • Team oriented
  • Problem solver
  • Organized
  • Communicative
  • Initiative
  • Respectful
  • Resilient
  • Empathetic
  • Responsible
  • Detail-oriented
  • Critical thinker

Timeline

Server, Assistant Manager

Sodo 45
01.2024 - Current

Licensed Nursing Assistant

Riverside Rest Home
02.2023 - 05.2023

Assistant Manager

The Juicery
08.2021 - Current

Assistant Manager

Market Basket
06.2016 - 08.2021

Bachelor of Arts - Psychology

University of New Hampshire

Licensed Nursing Assistant Accreditation -

LNA Health Careers

High School Diploma -

Newmarket High School