Kaylie Guild
Bonita Springs
Summary
Positive and dependable with several years of experience in customer service, hospitality, and business operations. Recognized for strong communication skills, adaptability, and providing excellent service in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Family Business Employee
Condello Car Rentals
Bonita Springs, Florida
10.2023 - Current
- Managed guest communication and reservations.
- Coordinated vehicle deliveries, pickups, and scheduling.
- Assisted with pricing vehicles and monitoring availability.
- Helped assist insurance claims.
- Created invoices and maintained business records.
- Tracked expenses and managed calendars for reservations and maintenance appointments.
- Cleaned and inspected vehicles to ensure they were prepared for upcoming trips.
- Helped manage the daily operations of a family-owned car rental business.
Host/Server/Expeditor
Arbor Trace
Naples, Florida
11.2022 - 02.2026
- Answered phone calls and processed pickup and delivery orders.
- Organized server sections, assigned tables, and accommodated resident seating preferences and special requests.
- Processed resident meal charges and prepared records for the administrative office.
- Managed dining room operations and directed staff during shifts when the Dining Room Manager was absent.
- Provided attentive service to residents
- Coordinated communication between servers and kitchen staff to ensure accurate and timely meal preparation.
- Verified order accuracy and maintained efficient service during high-volume periods
- Assisted with meal delivery and accommodated dietary restrictions and special requests.
Front Service Clerk
Publix
Bonita Springs, Florida
10.2021 - 12.2022
- Provided friendly and efficient customer service in a fast-paced retail environment.
- Assisted customers with bagging groceries and transporting purchases to their vehicles.
- Maintained cleanliness and organization of checkout lanes and front-end areas.
- Assisted cashiers with transactions and customer requests.
- Worked collaboratively with team members to ensure a positive shopping experience.
Education
Bachelor of Science - Finance
Florida Gulf Coast University
Fort Myers, Florida06.2026
Associate of Arts -
Florida SouthWestern State College
Fort Myers, Florida05.2025
High School Diploma -
Bonita Springs High School
Bonita Springs, Florida05.2025
Skills
- Customer Service
- Problem-solving
- Excellent communication
- Calm under pressure
- Time Management
- Multitasking
- Teamwork
- Friendly, positive attitude
- Dependable and responsible
Timeline
Family Business Employee
Condello Car Rentals
10.2023 - Current
Host/Server/Expeditor
Arbor Trace
11.2022 - 02.2026
Front Service Clerk
Publix
10.2021 - 12.2022
Bachelor of Science - Finance
Florida Gulf Coast University
Associate of Arts -
Florida SouthWestern State College
High School Diploma -
Bonita Springs High School