Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylie Henson

INDIANAPOLIS,IN

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Brand Ambassador

Birdy Grey
Indianapolis, IN
07.2023 - Current
  • Cultivated brand community by actively interacting with customers on social media platforms.
  • Developed a range of content, including videos, blogs, and articles, to showcase the company's products and services.
  • Managed content scheduling and publication across various social media channels.
  • Utilized market data analysis to identify strategies for reaching specific target audiences and market segments effectively.

Masters Level Therapist

Cummins Behavioral Health
Indianapolis, IN
09.2022 - Current
  • Employee of the Month - June 2023: Recognized for outstanding contributions and dedication to team and company goals, showcasing reliability and commitment.
  • Time Management and Same Day Documentation Award - May 2023: Demonstrated strong time management skills and the ability to promptly document critical information.
  • Project Management: Successfully managed the Hygiene Closet Project, handling service delivery and resource procurement.
  • Client Care and Communication: Proficient in conducting diagnostic assessments, creating treatment plans, providing individual and family therapy, and collaborating with schools and stakeholders.
  • Data Management: Meticulously completed required documentation and compiled data using Microsoft Excel.
  • Clinical Expertise: Provided clinical services, assessment, diagnosis, treatment planning, therapy, skills development, and case management, displaying expertise in working with individuals.
  • Meeting Targets: Consistently exceeded the mandatory 26 hours of weekly Clinical Care Time, indicating the ability to meet and surpass performance targets.
  • Marketing and Outreach: Actively promoted behavioral health services to parents and educational professionals, illustrating skills in marketing and building relationships.
  • Team Collaboration: Worked effectively both individually and as part of a team, showcasing the capacity to collaborate with colleagues.
  • Administrative Competence: Managed various administrative tasks, including answering inquiries, processing paperwork, and maintaining confidentiality.
  • Patient Care and HIPAA Compliance: Ensured high-quality patient care, maintained patient documentation, and upheld confidentiality in accordance with HIPAA regulations.
  • Training and Development: Conducted training sessions for new hires and provided feedback on their performance, indicating an aptitude for training and development.

Contractor- Cleaning Services

The Sign Group
Indianapolis, IN
06.2022 - Current
  • Ensured superior customer service standards in client interactions, enhancing customer satisfaction and fostering loyalty.
  • Cultivated relationships with clients, aiming to generate repeat business by consistently delivering exceptional customer service.
  • Implemented requested changes from designers, owners, or inspectors.
  • Ensured the sanitization of frequently used areas and equipment using approved supplies, highlighting attention to hygiene and safety.
  • Maintained inventory of office supplies to guarantee adequate stock levels at all times, showcasing organizational and resource management skills.

Coach

Dana Mannix Gymnastics Company
Indianapolis, IN
03.2020 - 10.2022
  • Organized and scheduled gymnastics classes for children aged 2-13.
  • Managed and supervised rotations during gymnastics meets for a team of 8-10 members.
  • Maintained communication with parents to provide updates on their child's progress in class.
  • Demonstrated effective time management skills in overseeing class rotations and multitasking while coaching.
  • Fostered professional relationships with team members and coaches to ensure effective collaboration.

Social Worker

Take Back Control, Substance Abuse
Indianapolis, IN
01.2022 - 07.2022
  • Continuous Learning: Actively attended meetings, training, conferences, and seminars to enhance professional knowledge, demonstrating a commitment to ongoing learning.
  • Data Management: Collected and inputted data into the internal system database, showcasing proficiency in data handling.
  • Client Privacy: Adhered to HIPAA and confidentiality regulations when communicating with clients, family members, colleagues, and external contacts, underlining the importance of privacy and data security.
  • Research and Documentation: Conducted research and prepared documents and presentations for special projects, highlighting skills in research and documentation.
  • Risk Assessment: Utilized safety and risk assessments, following relevant policies and procedures, indicating the ability to assess and manage risks.
  • Resource Support: Provided clients with appropriate resources to support their recovery, demonstrating a helpful and supportive approach.
  • Audit and Policy Contribution: Participated in audits and contributed to policy-making efforts, emphasizing the experience in process improvement and policy development.
  • Program Evaluation: Completed a program evaluation for the agency's Substance Abuse Treatment Program, showcasing an ability to assess and improve programs.

Cheerleader

Ball State University
Muncie, IN
08.2017 - 05.2022
  • Cheer at all home football, men’s, and women’s basketball games
  • Cheer select men’s and women’s volleyball and gymnastics meets
  • Represent Ball State University at university, community, and state appearances
  • Compete at the Universal Cheerleading Association Collegiate Nationals, in the Small-Coed division, placing top 8
  • Coordinate extra practice times with various gyms and all team members to continue develop skills outside regular scheduled practice
  • Teach camps and clinics to ages K-12
  • Assist coaches with various tasks when asked to, but not limited to; organizing uniforms for handouts and turn in, essential items needed during travel, clothing purchased for team, and getting volunteers for events or extra games.

Social Worker

Indiana Legal Services
Indianapolis, IN
01.2021 - 05.2021
  • Community Resource Familiarity: Knowledge of community resources, including homeless shelters, mental health services, and domestic violence support, demonstrates an understanding of external support systems.
  • Continuous Learning: Active participation in meetings, training, conferences, and seminars to enhance professional knowledge highlights a commitment to ongoing learning.
  • Privacy and Confidentiality: Compliance with HIPAA and confidentiality regulations in client communications underscores the importance of data privacy.
  • Community Collaboration: Collaborated with community agencies to offer clients additional support, showing the ability to work with external partners.
  • Resource Connection: Connected individuals with relevant community resources and coordinated referrals, emphasizing a helpful and supportive approach.
  • Advocacy and Support: Assisted and advocated for clients in obtaining financial resources and government entitlements, demonstrating an aptitude for supporting individuals.
  • Administrative Proficiency: Provided administrative support by filing documents and scheduling meetings, illustrating organizational skills.
  • Customer Relationships: Built and maintained relationships with customers, showcasing strong interpersonal skills.
  • Team Collaboration: Attended team meetings and collaborated with peers and upper management, indicating the ability to work effectively in a team.
  • Reporting and Documentation: Compiled and prepared reports and documents, showcasing the ability to handle paperwork and documentation.
  • Assessment and Goal Setting: Conducted assessments and developed individualized care plans, demonstrating an understanding of individual needs and goal setting.
  • Resource Coordination: Coordinated resources across multiple departments and teams, indicating project management and resource allocation skills.
  • Vocational Assessment: Evaluated and assessed client abilities and needs for vocational goals, highlighting skills in assessment and goal determination.
  • Case Management: Managed multiple cases and performed regular status meetings, showcasing strong organizational and case management skills.

Camp Manager and Coach

Geist Sports Academy
Indianapolis, IN
08.2015 - 03.2020
  • Facilitated the development of active listening and discipline skills in children.
  • Designed gymnastics programs tailored to different age groups.
  • Efficiently multitasked by providing spotting, monitoring events, and being available for communication via the gym phone.
  • Maintained effective communication with both coaches and parents to ensure a smooth gymnastics experience for the children.

Assistant

Gabriel Counseling Services
Noblesville, IN
08.2019 - 12.2019
  • Communication and Documentation: Managed incoming calls, recorded messages accurately, and maintained communication with clients, showcasing strong communication skills.
  • Data Management: Gathered and organized data for reports and files, demonstrating proficiency in data handling.
  • Scheduling and Coordination: Scheduled meetings, appointments, and travel arrangements, indicating organizational skills and the ability to manage logistics.
  • Visitor Assistance: Greeted guests and vendors, assisting them in navigating the space, highlighting a welcoming and helpful attitude.
  • Meeting Support: Took detailed notes at staff meetings, showcasing the ability to document important discussions.
  • Client Support: Provided clients with resources and served as a point of contact, maintaining good communication, indicating a supportive and communicative approach.

Education

Bachelors - Human Services

Ball State University
Muncie, IN

Masters - Human Services

Ball State University
Muncie, IN

Skills

  • Communication Skills
  • Empathy and Compassion
  • Conflict Resolution
  • Crisis Management
  • Advocacy
  • Diversity and Inclusion
  • Case Management
  • Data Analysis
  • Community Engagement
  • Ethics and Compliance
  • Resource Coordination
  • Training and Development
  • Customer Relations
  • Time Management and Organization

Timeline

Brand Ambassador

Birdy Grey
07.2023 - Current

Masters Level Therapist

Cummins Behavioral Health
09.2022 - Current

Contractor- Cleaning Services

The Sign Group
06.2022 - Current

Social Worker

Take Back Control, Substance Abuse
01.2022 - 07.2022

Social Worker

Indiana Legal Services
01.2021 - 05.2021

Coach

Dana Mannix Gymnastics Company
03.2020 - 10.2022

Assistant

Gabriel Counseling Services
08.2019 - 12.2019

Cheerleader

Ball State University
08.2017 - 05.2022

Camp Manager and Coach

Geist Sports Academy
08.2015 - 03.2020

Bachelors - Human Services

Ball State University

Masters - Human Services

Ball State University

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Kaylie Henson