Summary
Overview
Work History
Education
Skills
Technology Stack
Certifications
Timeline
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Kaylie Hursa

Littleton,United States

Summary

An ambitious, competitive, and self-motivated sales executive who’s highly effective in building relationships, discovering critical business issues, and gaining trust with prospective clients. Positive attitude, resiliency and tenacity have led to record setting performance and over-achieving sales goals.

Overview

10
10
years of professional experience

Work History

Account Director

Windstream Enterprise
06.2023 - 10.2023
  • Exceeded KPIs in remote, self-directed work environment.
  • Solely responsible for pipeline creation through cold calling and outreach initiatives.
  • Collaborated with internal teams and channel partners to develop account strategy.
  • Leveraged CRM to collect, organize and manage sales data and customer information for over 750 customer and prospect accounts.
  • Utilized consultative selling approach to understand prospect's goals, objectives and processes to meet business needs and capitalize on upsetting and cross-selling opportunities.
  • Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.

Sales Development Representative

Windstream Enterprise
06.2022 - 06.2023
  • Averaged 100% new logo meetings per month by articulating full value of company's capabilities to prospects.
  • Set and hold company record of ten new logo meetings in one month.
  • Consistently earned extra incentives by achieving 150% activity goals and 100% meeting quota.
  • Awarded SDR of the month in February 2023.
  • Mentored new employees on marketing tools, prospecting techniques, product knowledge and persuasive sales pitches.
  • Established relationships with key decision-makers and influencers to promote product understanding and drive growth.

Bartender | Event Coordinator

Denver Golf Courses
03.2014 - 06.2023
  • Promoted loyalty by cultivating relationships with repeat customers, engaging in friendly conversation and memorizing orders.
  • Coordinated schedules, vendors and timelines for large parties and events ensuring conformance to customer requirements.

Bartender

Brooklyn's
11.2013 - 06.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Consistently had highest shift sales by up-selling menu items to customers, driving up per sale revenues and maximizing profits.

Education

Bachelor of Science - Finance And Banking | Emphasis in Real Estate

University of Missouri - Columbia
Columbia, MO
12.2013

Skills

  • Prospecting and Cold Calling
  • Outreach Initiatives
  • Lead Generation
  • Research and Analysis
  • Account Base Management
  • Forecasting
  • Identifying Critical Business Issues
  • Consultative Selling Techniques
  • Active Listening
  • Complex Problem-Solving
  • Customer Relationships

Technology Stack

  • Salesforce
  • Outreach
  • LinkedIn Navigator
  • ZoomInfo
  • 6Sense
  • Alyce
  • Oktopost
  • Microsoft 365
  • D&B Hoovers
  • Kapost

Certifications

Commercial Real Estate Certificate

eCornell | September, 2018

Timeline

Account Director

Windstream Enterprise
06.2023 - 10.2023

Sales Development Representative

Windstream Enterprise
06.2022 - 06.2023

Bartender | Event Coordinator

Denver Golf Courses
03.2014 - 06.2023

Bartender

Brooklyn's
11.2013 - 06.2022

Bachelor of Science - Finance And Banking | Emphasis in Real Estate

University of Missouri - Columbia
Kaylie Hursa