Kaylie Martinez-Corrales
Los Angeles,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Sales Representative
Metro By T-Mobile
11.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Set and achieved company defined sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed friendly and professional customer interactions.
Education
High School Diploma -
Vail High School
Montebello, CA06.2022
Skills
- Product Merchandising and Distribution
- Google Drive
- Product Promotion
- Product Management and Pricing
- Problem-Solving Strengths
- Troubleshooting
Languages
English
Spanish
Timeline
Sales Representative
Metro By T-Mobile
11.2022 - Current
High School Diploma -
Vail High School
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