Kaylie Palmeri
3000 South Roan Street #12, Johnson City,TN
Summary
Proven leader with extensive experience in emergency response and team leadership, notably at Central Volunteer Fire Department. Excelled in training development, decision-making, and problem resolution, significantly enhancing team efficiency and safety. Skilled in monitoring security systems and managing high-stress situations, demonstrating exceptional judgment and goal-setting abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Staff
TownView Independent Senior Living
01.2022 - Current
- Monitored CCTV cameras and alarm systems.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property.
Captain
Central Volunteer Fire Department
09.2022 - Current
- Responded to emergency calls and provided medical assistance to injured individuals.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Educated the local community on fire safety practices through presentations at schools, churches, and other public venues.
- Compiled and maintained log books, run reports and training records.
Shift Manager
McDonald's
06.2020 - 12.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Observed cash handling and security procedures during shifts to recognize and address issues with staff.
Education
Bachelor of Science - Criminal Justice
East Tennessee State University
Johnson City, TN12.2023
High School Diploma -
Catholic Central High School
Steubenville, OH05.2019
Skills
- Team Leadership
- Task Delegation
- Emergency Response
- Goal Setting
- Good Judgment
- Training and Development
- Decision-Making
- Problem Resolution
Certification
BLS/CPR
Firefighting I (64 hour Course)
Emergency Management Institute (FEMA Training)
Timeline
Captain
Central Volunteer Fire Department
09.2022 - Current
Security Staff
TownView Independent Senior Living
01.2022 - Current
Shift Manager
McDonald's
06.2020 - 12.2022
Bachelor of Science - Criminal Justice
East Tennessee State University
High School Diploma -
Catholic Central High School
BLS/CPR
Firefighting I (64 hour Course)
Emergency Management Institute (FEMA Training)
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