Summary
Overview
Work History
Education
Skills
Timeline
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KAYLIE WRIGHT

PALM SPRINGS,FL

Summary

Dynamic and goal-oriented professional with a proven track record at Dollar General, adept at enhancing customer satisfaction and exceeding sales targets through exceptional customer service and teamwork. Skilled in cash register operation and problem-solving, successfully fostering customer loyalty and streamlining operations to boost efficiency and sales.

Overview

8
8
years of professional experience

Work History

SALES ASSOCIATE

DOLLAR GENERAL
12.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

SALES ASSOCIATE

CURALEAF
04.2021 - 01.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Sales Associate working one on one with patients and assisting to their questions, wants and needs.

HOSTESS

OLIVE GARDEN
01.2021 - 04.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

BUFFET ATTENDANT/SERVER

WHITEHORSE EQUESTRIAN CLUB IN WELLINGTON
01.2017 - 04.2019

Assisted with any and all requirements necessary to keep a smooth banquet station operational and assist guests when necessary.

  • Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
  • Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.

FRONT DESK/Receptionist

STEVEN A. COHEN, ESQ., P.A.
09.2016 - 07.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Assisted in all office duties including, answering phones, copying, scanning, sending e-mails, filing and preparing and sending out invoices.

Education

High School Diploma -

John I. Leonard High School
Greenacres, FL
05.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Cash Register Operation
  • Stocking and Receiving
  • Verbal/written communication
  • Money Handling
  • Exceptional customer service
  • Outgoing Personality
  • Goal-Oriented
  • Multi-tasking strength

Timeline

SALES ASSOCIATE

DOLLAR GENERAL
12.2023 - Current

SALES ASSOCIATE

CURALEAF
04.2021 - 01.2022

HOSTESS

OLIVE GARDEN
01.2021 - 04.2021

BUFFET ATTENDANT/SERVER

WHITEHORSE EQUESTRIAN CLUB IN WELLINGTON
01.2017 - 04.2019

FRONT DESK/Receptionist

STEVEN A. COHEN, ESQ., P.A.
09.2016 - 07.2017

High School Diploma -

John I. Leonard High School
KAYLIE WRIGHT