Kaylie Zermeno
Houston
Summary
Caring and compassionate Registered Behavior Technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Action Behavior Centers
06.2023 - Current
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
BABYSITTER
Private Residence
08.2019 - 12.2023
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Stocker/Cashier
Five Below
11.2021 - 05.2022
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Reduced discrepancies in cash handling by implementing strict cash management procedures.
TEMPERATURE SCREENER
PrimeCare Medical Group
02.2021 - 05.2021
- Assisted patients in locating offices on the floor
- Adhered to industry best practices, safety protocols and company policies
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
PATIENT CARE COORDINATOR
Westside Physicians Clinic
08.2019 - 05.2020
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction
- Communicated with several patients and medical offices in regards to obtaining patient records
- Gathered patient data and monitored patient progress during therapy stages.
PHARMACY TECHNICIAN INTERN
Walgreens Pharmacy
10.2018 - 04.2019
- Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions
- Compounded and prepared medications according to prescription orders
- Interpreted and processed medication orders under supervision of pharmacist
- Entered patient's information into computer system and updated existing data.
Education
Bachelor of Arts - Psychology
University of Houston
Houston, TX12.2024
Skills
- Intervention management
- Social skill development
- Appointment Setting
- Client Relationship Development
- Critical Thinking
- Time Management
- Problem-Solving
- Team building
- Child Supervision
- Light Housekeeping
- Dependability
- Customer Service
Certification
- RBT - Registered Behavior Technician
Timeline
Behavior Technician
Action Behavior Centers
06.2023 - Current
Stocker/Cashier
Five Below
11.2021 - 05.2022
TEMPERATURE SCREENER
PrimeCare Medical Group
02.2021 - 05.2021
BABYSITTER
Private Residence
08.2019 - 12.2023
PATIENT CARE COORDINATOR
Westside Physicians Clinic
08.2019 - 05.2020
PHARMACY TECHNICIAN INTERN
Walgreens Pharmacy
10.2018 - 04.2019
Bachelor of Arts - Psychology
University of Houston
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