Kaylie Zumalt
Montgomery,TX
Summary
Dynamic and results-oriented professional with extensive experience across Amazon, American medical response, and Radio Shack. Excelled in high-pressure environments, demonstrating exceptional problem-solving and team collaboration skills. Proven track record in enhancing operational efficiency and customer satisfaction, with a keen ability to mentor and develop future leaders. Expert in packaging, labeling, and customer service, committed to achieving and exceeding business goals.
Warehouse professional with robust background in inventory management and logistics. Known for reliability and adaptability, consistently ensuring smooth operations. Skilled in team collaboration, maintaining safety protocols, and managing stock efficiently.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Personable and driven with natural flair for customer interaction and problem-solving. Possesses solid understanding of mobile technology and strong sales abilities. Committed to delivering exceptional customer service and driving sales growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
02.2018 - 02.2020
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Maintained clean, orderly work environment free of hazards.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
EMT-Basic
AMR
02.2016 - 02.2018
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Provided patient education on pre-hospital care and safety.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Assessed patient conditions, maintaining calm demeanor in urgent situations.
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Maintained professional competence through ongoing education, training sessions, and skills evaluations to deliver the highest quality patient care possible.
- Used medical equipment and supplies, such as oxygen tanks and intravenous (IV) supplies.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Manager
RadioShack
02.2011 - 02.2017
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional, organized, and safe environment for employees and patrons.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- sold at&t, sprint, verizon and prepaid phones along with making good attach numbers
Education
EMT Certifaction - Emergency Medicine
South Metro Fire
Raymore, MO06-2014
Skills
- Problem-solving
- Team collaboration
- Order picking
- Persuasive speaking
- Mobile device management
- Customer service
- Friendly and helpful
- Reliable and responsible
- Strong communication and interpersonal skills
- Time management
- Staff training and development
- Shift scheduling
- Sales techniques
- Schedule preparation
- Brand promotion
- Adaptable and flexible
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
Timeline
Warehouse Associate
Amazon
02.2018 - 02.2020
EMT-Basic
AMR
02.2016 - 02.2018
Manager
RadioShack
02.2011 - 02.2017
- Cardiopulmonary Resuscitation (CPR) - American Heart Association or American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
EMT Certifaction - Emergency Medicine
South Metro Fire
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