Kaylie Brown
Sedro-Woolley,WA
Summary
Dynamic professional with a proven track record, excelling in customer service and decision-making. Skilled in marketing and team leadership, demonstrated through increased client satisfaction and engagement. Known for a detail-oriented approach and organizational skills, consistently achieving goals and driving results. Reliable and a fast learner, adept at prioritizing tasks and leading teams to success.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Assist Manager, Receptionist & Maintenance Worker
Touch Up Landscaping
La Conner, WA
01.2020 - 01.2025
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Answered customer questions regarding care and general knowledge of landscape.
- Maintained daily calendars, set appointments with clients and planned daily office and job-site events.
- Accounts Payable and Accounts Receivables
- Job Quotations and Project Estimates
- Cleaned up debris after completing jobsite tasks.
Universal Associate Banker
Umpqua Bank
Redmond, WA
01.2018 - 01.2019
- Opened new checking, savings and lines of credit for customer accounts.
- Offered exceptional customer service levels by remaining friendly and professional during every transaction.
- Received and counted daily inventories of cash, drafts and checks.
Assistant Manager
Super Supplements
Redmond, WA
01.2017 - 01.2018
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved conflicts between team members in an effective manner.
Remote Virtual Assistant
For Real Estate Agents
Plano, TX
- Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
- Managed social media accounts, increasing follower engagement.
- Answered inbound calls, chats and emails to facilitate customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Certified Holistic Health Coaching - Health And Fitness
Dr Sears Wellness Institute
Englewood, CO01-2019
Running Start Program -
Skagit Valley College
Mount Vernon, WA06-2012
Skills
- Goal driven
- Decision-making
- Team leadership
- Detail-oriented
- Fast learner
- Professional
- Reliable
- Data Entry
- Proficient with Microsoft Office Suite
Affiliations
- Vegetable Gardening
- Happy Hens Hobby Farm
- Photography
- Yogi, Health & Fitness
Accomplishments
- I won editors choice in Smithsonians Institute Online Magazine when I was just 16 years old for my nature photography.
- My nature photography also went to a State level after winning at a County level.
Certification
- Certfied Holistic Health Coach Training Program
Timeline
Assist Manager, Receptionist & Maintenance Worker
Touch Up Landscaping
01.2020 - 01.2025
Universal Associate Banker
Umpqua Bank
01.2018 - 01.2019
Assistant Manager
Super Supplements
01.2017 - 01.2018
- Certfied Holistic Health Coach Training Program
Remote Virtual Assistant
For Real Estate Agents
Certified Holistic Health Coaching - Health And Fitness
Dr Sears Wellness Institute
Running Start Program -
Skagit Valley College
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