Matthew Bento
East Providence,RI
Summary
Dynamic professional with a strong background in photography at Lifetouch Photography, adept at delivering high-quality images while ensuring exceptional customer service. Proven problem-solver with expertise in time management and teamwork, consistently exceeding client expectations and enhancing satisfaction through personalized photo experiences.
Experienced with monitoring and securing premises to prevent unauthorized access and incidents. Utilizes advanced surveillance techniques and emergency response protocols to maintain safety. Strong understanding of risk assessment and mitigation strategies to protect assets and individuals.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Photographer
Lifetouch Photography
08.2025 - Current
- Captured high-quality portraits in studio ensuring client satisfaction.
- Assisted in setup and breakdown of photography equipment for various sessions.
- Maintained organization of digital files, ensuring efficient retrieval and archiving of client photos.
- Adapted quickly to changing environments during on-location shoots to meet client needs.
- Collaborated with clients to understand their vision and deliver personalized photo experiences.
- Provided support during photo sessions by managing lighting and assisting with poses.
- Engaged with clients post-session to discuss image selection and fulfillment options.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location shoots.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
Site Security Officer
Gillette Stadium
01.2020 - 08.2025
- Monitored stadium premises to ensure safety and security for events and personnel.
- Responded to incidents promptly, coordinating with law enforcement and emergency services as needed.
- Conducted routine patrols, identifying potential security breaches and implementing corrective actions.
- Provided exceptional customer service while managing crowd control during high-attendance events.
- Trained new security staff on protocols and procedures to enhance team effectiveness.
- Collaborated with event organizers to establish security plans tailored to specific event requirements.
- Implemented best practices for surveillance operations using advanced monitoring systems and equipment.
- Developed strong relationships with site personnel, fostering a sense of teamwork and collaboration in maintaining security standards.
- Effectively managed visitor access by verifying credentials, issuing temporary passes, and maintaining an up-to-date database of authorized individuals.
- Addressed potential risks by regularly reviewing and updating site-specific security plans according to changing conditions.
- Contributed to a positive work environment by regularly recognizing outstanding performance among fellow security officers.
- Anticipated potential security issues by staying informed on current events and industry trends, adjusting site strategies accordingly.
- Reduced security incidents by implementing effective access control measures for all visitors and employees.
- Developed incident reports detailing security occurrences for management review and improvement initiatives.
Retail Sales Associate
1 Connection
03.2022 - 02.2023
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Trained and mentored new sales associates on company policies and customer engagement strategies.
- Developed visual merchandising displays to boost sales and attract customer attention.
- Executed promotional campaigns, driving store traffic and increasing sales revenue.
- Collaborated with team members to maintain a clean, organized, and welcoming shopping environment.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Dietary Aide
Aldersbridge Communities
10.2015 - 07.2021
- Prepared and served meals in accordance with dietary guidelines and resident preferences.
- Ensured cleanliness and sanitation of kitchen and dining areas, adhering to health regulations.
- Assisted in menu planning by providing feedback on resident dietary needs and preferences.
- Collaborated with nutritionists to maintain accurate food inventory and minimize waste.
- Trained new staff on food safety practices and operational procedures within the kitchen environment.
- Developed efficient workflows for meal preparation, enhancing service delivery timelines.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Education
High School Diploma -
East Providence High School
East Providence06-2019
Skills
- Photo editing
- Problem-solving
- Physical security expertise
- Fire safety
- Incident investigation
- Crowd control techniques
- Customer service
- Teamwork
- Time management
- Cleaning and sanitizing
- Verbal communication
- Detail-oriented
Certification
- CPR certification - August 2022
- AED certification - March 2022
- Drivers License - December 2023
- First Aid Certification - August 2022
Timeline
Photographer
Lifetouch Photography
08.2025 - Current
Retail Sales Associate
1 Connection
03.2022 - 02.2023
Site Security Officer
Gillette Stadium
01.2020 - 08.2025
Dietary Aide
Aldersbridge Communities
10.2015 - 07.2021
High School Diploma -
East Providence High School