Adept Behavioral Therapist counseling individuals and families with destructive social, emotional and behavioral disorders. Positive, vibrant team member who strives for full identification of issues and evaluation of techniques for treatment. Crisis Prevention Intervention certified counselor. Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavior Therapist
Behavior And Education Inc.
01.2023 - Current
Render services to communities, hospitals, clinic or resident-based settings
Utilized ABA strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
Create and apply new techniques in behavioral therapy programs
Implement quality behavioral therapist functions to change a patient’s destructive behavior
Observe, monitor, and record patents behaviors
Help treat patient’s mental illnesses like substance abuse, anxiety, aggressive behavior, and phobias
Provide behavioral therapist services to clinics, hospitals, communities, and resident-based settings
Tweak and change behavioral aspects and disorders in adolescents and children
Render strong emotional support to patients during behavioral therapy
Modify and change behavioral disorders and aspects in children and adolescents
Create contacts and make interactions with doctors, clinicians, and other behavioral therapists while treating problems related to behaviors
Facilitate lifestyle change for patients with behavioral problems.
Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
Eligibility Technician
Orange County, Social Services Agency
09.2022 - 11.2022
Gathering and interpreting complex documents, including policies and procedures
Analyzing and evaluating the information provided by clients
Being proactive in recognizing personal factors that impact the client's needs
Making sound decisions/using good judgment to prevent financial loss for the county
Developing and maintaining a collaborative work relationship with clients
Handling difficult and complex situations - Functioning independently and obtaining essential client information, including following up with clients
Performing fieldwork, including, but not limited to, outreach activities
Analyzing appropriate program policies, procedures, and/or guidelines to apply case situations to process cases timely
Maintaining/updating client records, policies, and procedures in compliance with state and federal regulations
Ensuring the confidentiality of client records to comply with health insurance portability and accountability act (hipaa), personally identifiable information (PII), and state/federal regulations
Utilizing Microsoft word, excel, and outlook
Having the ability to learn ssa's computer programs/software and other computer applications utilized daily and call center programs such as century link, jabber, etc.
Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests and personal inventories to assist clients in determining strengths and weaknesses.
Scheduled appointments with applicants to gather information and explain benefits processes.
Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
Intermediate Typist Clerk
Los Angeles County
04.2020 - 09.2022
Processes documents according to a predetermined but specialized procedure for such purposes as formulating property descriptions, and recording and indexing court papers, transcripts, and legal process
Checks documents for completeness, accuracy and compliance with policies and/or regulations in order to fulfill the objective of the operations and activities of the organizational unit
Answers questions and gives information to the public and/or County employees concerning such matters as regulations, procedures and the preparation and filing of legal forms, applications and permit requests; acts as a special receptionist or counter clerk
Keeps records of a nature requiring specialized knowledge, discrimination and judgment in the selection, compilation or computation of data to be included, such as cost data records and distribution and control ledger; which can be posted without extensive knowledge of bookkeeping principles.
Corrected grammar, spelling and syntax mistakes in medical records.
Typed letters, memos and other correspondence for staff, using various software programs.
Behavioral Interventionist
Autism Behavior Consultants
12.2019 - 04.2020
1:1 behavior intervention in the home, school and/or community setting
Implement evidence-based, autism specific individualized treatment plans
Receive on-going training through regular overlaps with supervisors/ directors
Attend and participate in monthly, client clinic meetings
Record accurate data collection
Professional interactions with parents and paraprofessionals
Compliance with HIPAA policies and regulations
Improved behavior by modeling positive choices and teaching socially-acceptable options.
Conducted assessments of students to determine individual needs.
Claims Service Representative
The Automobile Club Of SoCal
09.2018 - 12.2019
Maintaining contact with clients, repair shops, banks, and law offices
Settling disputes
Specialized in handling totaled vehicles
Specialized in issuing settlements for claims
Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Developed in-depth understanding of insurance policies and procedures to give accurate recommendations to suit clients' needs.
Calculated adjustments, premiums and refunds.
Organizational Development Intern
Associated Students Incorporated
06.2014 - 05.2015
Talent member, pacific theaters
Maintained sales
Efficient in handling cash operations
Train new employees on policy and procedures
Provide excellent customer service
Proficient in all departments, Assist the Executive Director, Assistant director, and the Director of Student Services in projects
Worked on the Toro Express Shuttle project to ensure students utilized the Toro Express at California State University, Dominguez Hills
Technology Resource Fee Committee Chairperson
Managed the student dollar and potential grant proposals to benefit the student body
Met with and chaired meetings with commissions based on the students’ request 2
Formulated and implemented training programs by applying learning principles and individual differences.
Conducted in-depth research into recruitment and retention programs and implemented optimal solutions to drive organizational change.
Education
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
Los Angeles, CA
05.2025
Bachelor of Arts - Psychology
California State University - Dominguez Hills
Carson, CA
05.2018
Skills
Coping Skills Development
Best Practices and Standards
Behavior Redirection
Medication Administration
Data Entry
Eligibility Requirements
Procedures Compliance
Public Assistance Programs
Certification
Crisis Prevention and Intervention Training - 1/13/23-1/13/24