Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylin Parker

Oakland,CA

Summary

Dynamic sales professional with a proven track record at Saks OFF 5TH, excelling in customer service and relationship building. Adept at cash handling and problem-solving, consistently exceeding sales targets through effective communication and teamwork. Committed to enhancing customer satisfaction and fostering loyalty in a fast-paced retail environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

Saks OFF 5TH
02.2016 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Sales Advisor

H&M Hennes & Mauritz
04.2013 - 02.2016
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

Sales Assistant

Nordstrom
12.2009 - 04.2013
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

High School Diploma - General Education

Rio Cazadero High School
Sacramento, CA
06.2007

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Cash handling
  • Money handling
  • Stocking and receiving
  • Store opening and closing
  • Cash register operation
  • Verbal/written communication

Timeline

Sales Associate

Saks OFF 5TH
02.2016 - 07.2019

Sales Advisor

H&M Hennes & Mauritz
04.2013 - 02.2016

Sales Assistant

Nordstrom
12.2009 - 04.2013

High School Diploma - General Education

Rio Cazadero High School

Similar Profiles

CREATE PROFILE
Kaylin Parker