Overview
Work History
Education
Skills
Timeline
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Kaylin Stepho

Sterling Heights,MI

Overview

6
6
years of professional experience

Work History

Human Resources Manager

Coast 2 Coast Lenders, LLC
Troy , MI
12.2024 - Current
  • Strategic Recruitment & Team Expansion: Engineered and executed targeted recruitment strategies, successfully scaling the team from 11 to 52 employees within a six-week period, thereby enhancing operational capacity and service delivery.
  • Regulatory Compliance & Risk Management: Diligently ensured adherence to federal and state regulations, implementing robust policies and conducting regular audits to maintain a compliant and risk-averse workplace.
  • Employee Development & Retention: Spearheaded comprehensive training programs that led to a 30% increase in employee retention, fostering a culture of continuous learning and professional growth.
  • Incentive Programs & Employee Engagement: Designed and launched innovative incentive programs that boosted employee motivation and performance, contributing to a positive and dynamic work environment.
  • Onboarding & Workplace Enhancement: Developed a comprehensive new hire orientation process, including welcome packages and branded apparel, and led office redecoration initiatives to create an inviting and cohesive workplace.
  • Performance Analytics & Process Improvement: Utilized dialer and sales floor data to generate performance reports, identifying areas for improvement and implementing strategies that enhanced team productivity.
  • System Optimization & Collaboration: Collaborated closely with account managers to advance the functionalities of Salesforce and Paychex, streamlining HR processes and enhancing data accuracy.
  • Cultural Development & Social Media Strategy: Played a pivotal role in shaping organizational culture by introducing structured programs and advanced the company's social media presence, enhancing employer branding and talent attraction.
    C2C Lenders

Operations Coordinator

Dacut
Detroit, MI
04.2020 - Current
  • Oversaw all staffing needs by recruiting and onboarding new team members from entry-level to senior management positions, leading to higher customer satisfaction and exceeding sales goals.
  • Sourced and hired full staff for four different stores within the company.
  • Ensured a safe and secure work environment while developing personal growth opportunities.
  • Conducted virtual interviews and on-site, one-on-one training for new employees.
  • Accomplished staff results by communicating job expectations; planning, monitoring, and appraising job results.
  • Maintained an updated internal database with assessments and reports.
  • Maintained strong networks with both clients and candidates to provide relevant, adequate, and timely feedback to both parties.

Human Resources Intern

Lear Automotive
Southfield, MI
06.2019 - 08.2019
  • Assisted in organizing company events by creating Google meetings and setting up activities such as the Diversity Tour Bus.
  • Supported onboarding activities, including preparing in-person or Skype interviews for new employees, orientation, ordering background checks, drug screenings, and new hire system setup.
  • Engaged with high school summer interns by volunteering, delivering speeches, and organizing meetings and events for the students through their program.
  • Networked within the company and with external professionals through meetings.

Education

Bachelor of Science - Human Resources Management

Oakland University
Rochester, MI
12-2021

Skills

  • Software Tools: Microsoft Office Suite, WordPress, SmugMug, Windows XP/Vista/8, Mac OS/iOS, Android
    ,
  • HR & Recruitment Platforms: Metrc, Dutchie, Canva, ScreenCloud, Jazz HR, Indeed, LinkedIn, iChat, DocuSign
    ,Paychex, Salesforces
  • Languages: English (Fluent), Aramaic (Fluent)

Timeline

Human Resources Manager

Coast 2 Coast Lenders, LLC
12.2024 - Current

Operations Coordinator

Dacut
04.2020 - Current

Human Resources Intern

Lear Automotive
06.2019 - 08.2019

Bachelor of Science - Human Resources Management

Oakland University

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Kaylin Stepho