Kaylin Tasko
Arlington,TX
Summary
Pharmacy professional with proven ability to manage pharmacy operations and ensure regulatory compliance. Known for fostering collaborative team environments and consistently achieving operational goals. Possesses strong skills in medication dispensing, inventory management, and patient interaction, with reliable and adaptable approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Desert Life Pharmacy
08.2020 - Current
- Supervised multiple pharmacy technicians and coordinated day-to-day assignments.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume community pharmacy environment.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Managed opening and closing duties for pharmacy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Counted, measured and compounded medications following standard procedures.
- Assisted in conducting periodic audits to ensure adherence to established policies, reporting discrepancies for corrective action.
- Reviewed and verified customer information and insurance provider information.
- Implemented new technologies within the pharmacy workflow, increasing overall efficiency and accuracy in daily tasks.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Contributed to the development of pharmacy policies and standard operating procedures, aligning practices with organizational goals.
- Ensured patient safety with diligent monitoring of drug interactions and proper dosage instructions.
- Assisted pharmacists in conducting medication therapy management consultations, enhancing patient understanding of their treatment plans.
- Participated in outreach efforts such as community health fairs to raise awareness of the pharmacy''s services and offerings.
- Set up and modified patient profiles in Pioneer RX to include current information such as medications and insurance details.
- Facilitated staff training sessions to ensure consistent adherence to industry standards and regulatory requirements.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Senior Certified Pharmacy Technician
Walgreens
05.2016 - 09.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Education
No Degree -
Vernon College
Vernon, TXHigh School Diploma -
Quanah High School
Quanah, TXSkills
- Pharmacy and customer records management
- Drug utilization review
- Pharmacy operations management
- FDA and HIPAA compliance
- Pharmacy operations
- Insurance processing
- Reliability
- Typing Skills
- Product Knowledge
- Medical Terminology
- Time management abilities
- Order Fulfillment
- Dosage Calculation
- Communication Skills
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Timeline
Lead Pharmacy Technician
Desert Life Pharmacy
08.2020 - Current
Senior Certified Pharmacy Technician
Walgreens
05.2016 - 09.2020
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- Licensed Pharmacy Technician - State Boards of Pharmacy.
No Degree -
Vernon College
High School Diploma -
Quanah High School
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