Kaylin Wirick
Penn Valley,CA
Summary
Results-driven professional with proven track record in investigative research and analysis. Adept at uncovering information and locating individuals through various methods. Known for collaborative teamwork, adaptability, and commitment to achieving objectives.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. History of fostering productive work environments and achieving set goals.
Overview
11
11
years of professional experience
Work History
Investigator
American Recovery Service Incorporated
01.2023 - Current
- Communicate efficiently with clients on a daily basis.
- Adhere to federal and state regulations as well as client specific compliance.
- Strong time management skills used to effectively finish daily work load.
- Sufficient in computer programs such as Outlook, Excel, and Word.
- Powerful phone skills used to connect clients and customers.
- Documented findings and prepared detailed reports.
- Collected, analyzed and interpreted information, documentation, associated with the investigations.
Restaurant Manager
Lake Wildwood Association
02.2018 - 09.2022
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Inventory and ordering skills used to sufficiently supply restaurant needs.
- Carefully interviewed, selected, trained, and supervised staff.
- Warmly communicated and served customers in a fast paced environment.
- Proficient in multitasking and time management to produce a gold star dining experience.
- Promoted within first six months of hire.
Marketing/ Assistant
Matteson Pump & Water Services
02.2016 - 01.2018
- Provide reception service for my manager.
- Schedule appointments, bids for projects, material pickup/ drop- off.
- Follow up with clients to ensure satisfactory service.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hard Rock Cafe- Nashville
Hard Rock Cafe
05.2017 - 09.2017
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Encountered high stress situations within company compliance.
- Explored multi transitional periods within a specific community.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Hostess/ Waitress
Tuscany Gardens Italian Cuisine
07.2015 - 02.2016
- Delivered food and drinks to customers, and provided excellent customer service for the duration of their stay.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phones and took carry out orders as wells ensured that kitchen staff ran smoothly to fill orders in a timely manner.
- Ran register and main counter services.
- Broke down and cleaned the restaurant strictly following closing procedures.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Co- Deli Manager
Warehouse Deli
09.2014 - 07.2015
- Managed other employees in high stress situations while simultaneously running the front counter.
- Ran small ovens, stoves, dish washer and sandwich line. Took inventory, oversaw deliveries and stocking of all inventory.
- Reviewed and organized invoices from various sources.
- Food prep and safe food handling.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Education
History
Sierra Community College NCC
Grass Valley, CA01.2015
High School Diploma -
Nevada Union High School
Grass Valley, CA01.2013
Skills
- Proficient in Microsoft Outlook,Word,and Excel
- Strong written communication
- Effective time management
- Effective interview techniques
- Integrity and transparency
- Digital platform investigations
- Quality improvement initiatives
- Effective communication
- Proficient in computer applications
- Team leadership
- Client support
- Comprehensive report writing
- Customer service
- Strategic decision-making
Timeline
Investigator
American Recovery Service Incorporated
01.2023 - Current
Restaurant Manager
Lake Wildwood Association
02.2018 - 09.2022
Hard Rock Cafe- Nashville
Hard Rock Cafe
05.2017 - 09.2017
Marketing/ Assistant
Matteson Pump & Water Services
02.2016 - 01.2018
Hostess/ Waitress
Tuscany Gardens Italian Cuisine
07.2015 - 02.2016
Co- Deli Manager
Warehouse Deli
09.2014 - 07.2015
History
Sierra Community College NCC
High School Diploma -
Nevada Union High School
Additional Information
- Basketball Player/Coach/ Camp worker for 8+ years
- Child care as well as elderly care experience
- Volunteer work for 6+ years
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