Kaylina Tedesco
Puyallup ,WA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Bentleys Roadhouse
01.2022 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Cultivated warm relationships with regular customers.
Server
Darden Restaurant Group
07.2021 - 12.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cashier
Buffalo Wild Wings
07.2019 - 06.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Education
High School Diploma -
L'Anse Creuse High School
Harrison Twp, MI05.2021
Skills
- Reliability
- Customer Service
- High Energy and Stamina
- Team Leadership
- Multitasking
- Attention to Detail
- Relationship Building
- Teamwork and Collaboration
- Time Management
- Equanimity
Timeline
Server
Bentleys Roadhouse
01.2022 - 07.2024
Server
Darden Restaurant Group
07.2021 - 12.2022
Cashier
Buffalo Wild Wings
07.2019 - 06.2021
High School Diploma -
L'Anse Creuse High School
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