Kaylona Arthur
Valley Stream,NY
Summary
Devoted professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Department Of Education
01.2022 - Current
- Provide instruction for students K-12th grade in core subject areas
- Follow classroom plans and routines left by teacher to continue scholar learning and reinforce core concepts
- Maintain student engagement with interactive lessons, incorporating real-world examples and hands-on activities
- Increase student comprehension by utilizing differentiated instruction methods tailored to individual learning styles
Instructor/ Virtual Tutor
SEO Sponsors Of Educational Opportunity
07.2022 - 12.2022
- Taught English Literature course for 25 college bound scholars as means to prepare them for undergraduate studies
- Instructed scholars in advisory course with an overall target of setting and maintaining academic, personal and professional goals
- Monitored grading, communications and attendance records to maintain daily file compliance
- Collaborated with team of college prep instructors for content preparation, observations, and data entry
Teacher's Assistant
Bright Horizons
07.2019 - 07.2021
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives
- Assisted teachers with classroom management and document coordination to maintain positive learning environment
- Studied and implemented latest information on specific subjects and learning strategies
- Maintained engaging and respectful educational environment by promoting discipline and cooperation
Mobile Expert
T-Mobile
02.2018 - 06.2019
- Navigated daily transactions using Mobile KYC and eKYC
- Provided individuals with exceptional personal service which increased sales, customer satisfaction, and overall NPS scores
- Tracked company's inventory and revenue using Microsoft Excel and CRM programs
- Monitored mobile sales categories to establish familiarity with various carriers
Community Management Intern
Duane Reade Pharmacy
06.2016 - 01.2018
- Managed a team of 10 individuals overseeing various tasks in a pharmacy setting
- Completed daily opening/closing duties including cash handling and financial compliance reporting
- Increased sales, profitability and image through merchandising, training and modeling distinctive delightful customer service
- Analyzed and tracked performance data for monthly review
Education
Bachelor of Arts - Psychology
Medgar Evers College of The City University of New York
Brooklyn, NY06.2018
Skills
- Cross-Function Collaboration
- Time management
- Detail-Oriented
- Parent-Teacher Communication
- Multi-Subject Instruction
- Digital Correspondence
- Research & Analysis
- Microsoft Suite
Timeline
Instructor/ Virtual Tutor
SEO Sponsors Of Educational Opportunity
07.2022 - 12.2022
Substitute Teacher
Department Of Education
01.2022 - Current
Teacher's Assistant
Bright Horizons
07.2019 - 07.2021
Mobile Expert
T-Mobile
02.2018 - 06.2019
Community Management Intern
Duane Reade Pharmacy
06.2016 - 01.2018
Bachelor of Arts - Psychology
Medgar Evers College of The City University of New York
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