Kaylonie Vega
Crestview ,FL
Overview
6
6
years of professional experience
Work History
Senior Care Advocate Remote
Surgical Care Affiliates Inc.
Birmingham, AL
11.2024 - Current
- Provided patient support through effective communication and resource navigation.
- Collaborated with healthcare teams to streamline patient care processes.
- Assisted patients in understanding surgical procedures and post-operative care instructions.
- Documented patient interactions accurately to ensure continuity of care.
- Scheduled surgeries and managed patient appointments to optimize clinic workflow.
- Followed up with insurance companies.
- Developed strong attention to detail for error-free data entry and analysis.
- Excellent communication skills, both verbal and written.
Vehicle Sales Consultant
Step One Automotive Group
Fort Walton Beach, FL
10.2020 - 06.2023
- Developed successful sales strategies to maximize customer satisfaction and profit
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
- Negotiated purchase prices and explained sales, warranty, and optional products
- Listened to customer needs and desires to identify and recommend optimal products
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services
- Responded to customer enquiries via telephone and email.
Call Center Sales Representative
Step One Automotive Group
Fort Walton Beach, FL
07.2020 - 06.2023
- Overcame objections using friendly, persuasive strategies
- Generated leads and established relationships with potential customers through outbound telephone calls
- Set up appointments with interested customers according to schedule availability
- Made average of 200 outbound and inbound calls per day
- Documented customer interactions and transactions, maintaining accurate records of all dealings
- Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Education
High School Diploma -
Del Puerto High School
Patterson, CA06.2019
Timeline
Senior Care Advocate Remote
Surgical Care Affiliates Inc.
11.2024 - Current
Vehicle Sales Consultant
Step One Automotive Group
10.2020 - 06.2023
Call Center Sales Representative
Step One Automotive Group
07.2020 - 06.2023
High School Diploma -
Del Puerto High School