Kayly Barillas

Enter patient information into databases and maintain accurate records. Inform patients and their caregivers of hospital procedures, policies, and protocols. Provide patients with billing and payment information. Collected, posted, and managed patient account payments, and prepared and submitted claims forms to insurance companies. Dealing with patient questions, concerns, and issues. Perform general administrative tasks. Follow up on past due invoices and delinquent accounts to reduce the number of unpaid and outstanding balances.

Worked closely with other departments such as clinical staff, administrative staff, and finance department personnel to resolve any issues related to billing.

Answered inquiries from patients regarding their bills and payment plans. Maintained accurate records of claims processing in compliance with HIPAA regulations. Verified insurance coverage and eligibility for medical services rendered. Prepared reports on billing activities for management review. Utilized various software programs such as Microsoft Office Suite, Electronic Medical Records, and Practice Management Systems.

Accurately entered billing codes into the computer system for reimbursement purposes. Collected payments from patients for services rendered.

Provided guidance to patients regarding their care plan or treatment options. Managed medical records using an electronic health record system. Prepared patient charts prior to each appointment. Verified insurance coverage for each patient visit. Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.