Kaylyn Begay
Shiprock,NM
Summary
Adept at enhancing customer experiences and streamlining operations, my tenure at City Of Farmington Parks And Recreation showcases exceptional organizational skills and a commitment to superior service. Expert in cash management and team collaboration, I significantly reduced risks and scheduling conflicts, fostering a productive and welcoming environment.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hospitality Worker
City Of Farmington Parks And Recreation
05.2024 - Current
- Reduced risks by maintaining clean and organized work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Education
Bachelor of Science - Nursing Science
San Juan College
Farmington, NM05-2027
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Scheduling
- Customer service
- Team collaboration
- Cash handling and management
- Cash register operation
Certification
Certified Nursing Assistant - December 2023
Timeline
Hospitality Worker
City Of Farmington Parks And Recreation
05.2024 - Current
Bachelor of Science - Nursing Science
San Juan College
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