Kaylyn Covey
Kingman,AZ
Summary
Experienced professional with over a decade in the medical field and two years in hot shot trucking management. Proven success in developing SOPs aligned with state standards and enhancing safety and medical training. Expertise in fostering collaborative work environments and delivering impactful communication across diverse teams. Strong background in OSHA, DOT, FMSCA, & MSHA compliance and safety supervision, ensuring optimal workplace safety.
Overview
13
13
years of professional experience
Work History
CFO/HR Director
C&M Hotshot and Logistics LLC.
Bagdad, USA
01.2024 - 01.2025
- Built Business by completing State and Federal licenses and operating standards
- Led financial planning and analysis for logistics operations.
- Prepared annual budget plans, quarterly forecasts, and monthly closing activities.
- Negotiated contracts with vendors, suppliers, customers, ensuring best value for company resources.
- Provided guidance on capital structure, investments, acquisitions, divestitures, and other strategic initiatives.
- Represented organization at investor meetings; communicated corporate vision and strategy effectively.
- Directed compliance efforts to adhere to regulatory standards.
- Coordinated logistics for timely delivery of materials to various locations.
- Managed communication between drivers and clients to ensure service efficiency.
- Utilized dispatch software to track vehicle locations and optimize routes.
- Trained new dispatch staff on systems and best practices for effective communication.
- Resolved issues and conflicts between drivers and clients swiftly and professionally.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Managed performance appraisal systems to evaluate employee contributions effectively.
- Oversaw compliance with labor laws and internal policies across departments.
- Managed payroll processing activities including timesheets, garnishments, tax withholding calculations.
- Created, implemented, and maintained a performance management system for all employees.
- Developed safety training materials tailored to specific operational needs and roles.
- Conducted safety and hazard inspections of work sites.
- Inspected equipment regularly to identify any potential safety issues.
- Trained and assisted employees in use of personal protective equipment and communicated safety requirements.
- Conducted audits of existing processes and procedures related to health and safety protocols in order to assess effectiveness for FMSCA, OSHA, &MSHA.
Healthcare Tech/ Phlebotomist
Gila Health Resources
Bagdad, USA
01.2022 - 01.2023
- DOT Drug & Alcohol Certified Tester
- Certified Spirometry Tester.
- Certified Audio Tech
- Collected blood samples from donors using proper phlebotomy techniques.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Documented patient information accurately in electronic health records systems.
- Trained new technicians on operational procedures and safety protocols.
- Conducted routine equipment checks to ensure proper functionality and safety standards.
- Responded quickly to emergency situations by providing appropriate medical attention.
- Assisted in the preparation of patients for examinations and treatments.
- Assisted physicians in performing minor surgical procedures such as suturing wounds or casting broken bones.
- Adhered to safety protocols when handling hazardous materials or working with radiation equipment.
- Ordered medical supplies from vendors when necessary.
- Administered injections and other medications as prescribed by physicians.
Laborer/ SX leach operator
Conwear INC.
Bagdad, USA
01.2021 - 01.2022
- Followed blueprints and instructions for various labor tasks accurately.
- Conducted routine inspections of equipment for safety compliance.
- Participated in training sessions to enhance skills and knowledge base.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Assisted in troubleshooting equipment issues to minimize downtime in operations.
Phlebotomist
Grifols Biomat
Glendale, USA
01.2020 - 01.2021
- Collected blood samples from donors using proper phlebotomy techniques.
- Educated donors on the donation process and aftercare instructions.
- Assisted in training new staff on phlebotomy procedures and protocols.
- Monitored donor reactions during and after blood collection procedures.
- Collaborated with team members to ensure efficient workflow during donation events.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Chiropractic Assistant
Ries Chiropractic
Lakeside, Arizona
07.2013 - 02.2015
- Assisted patients with intake forms and insurance verification processes.
- Educated patients on treatment plans and wellness strategies.
- Supported chiropractors during examinations and therapeutic procedures.
- Trained new staff on office procedures and patient interaction protocols.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Communicated with insurance companies to facilitate proper billing procedures and collect payments.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
Medical Billing Specialist
Summit Healthcare Hospital
Show Low, Arizona
04.2012 - 02.2013
- Process medical claims using advanced billing software at Summit Healthcare Hospital.
- Review patient insurance information for accuracy and completeness before submission.
- Communicate with insurance companies to resolve billing discrepancies and inquiries.
- Maintain detailed records of patient accounts and billing transactions efficiently.
- Train new staff on medical billing procedures and hospital policies effectively.
- Monitor changes in healthcare regulations to ensure compliance in billing practices.
- Adhered to HIPAA regulations when handling confidential patient information.
- Completed appeals and filed and submitted claims.
- Applied payments, adjustments, and denials into medical manager system.
Education
CPR & First Aid Pro -
American Red Cross
09-2023
HDPE Pipe Fusing and Handling -
Freeport McMoran
12-2022
MSHA Trained -
Freeport McMoran
12-2022
National Certified Phlebotomist & Medical Assistant Training -
Northland Pioneer College
Snowflake, AZ01.2018
National Clinical Chiropractic Assistant -
Professional Online Education/ Canham College, INC.
Lakeside, AZ01-2013
Highschool Diploma -
Arizona Conservatory For Arts And Academics
Phoenix, AZ05-2011
Skills
- Contract negotiation
- Regulatory compliance
- Financial planning
- Budget management
- Risk management
- Performance evaluation
- Payroll administration
- Conflict resolution
- Safety training
- Operational management
- OSHA regulations
- Site auditing
- Occupational health
- Respiratory protection
- Lockout and tagout procedures
- OSHA compliance
- Electronic health records
- Blood collection
- Anatomy and physiology
- HIPAA compliance
- EMR management
- Vendor negotiations
- Medical coding
- Claims processing
- Insurance verification
- Attention to detail
- CPT knowledge
References
- Sarah Blair, Professional, (928)240-4378
- Michael Beach, Professional, (520)829-2864
- Sarah Salamin, Personal, (928)308-9250
Professional Highlights
- Team Leadership: 10+Years delegating and coaching cross functional teams.
- Business Strategy: Advised upper Management Leaders on high paying projects.
- Training: Built and delivered dozens of training programs for new and current staff.
Timeline
CFO/HR Director
C&M Hotshot and Logistics LLC.
01.2024 - 01.2025
Healthcare Tech/ Phlebotomist
Gila Health Resources
01.2022 - 01.2023
Laborer/ SX leach operator
Conwear INC.
01.2021 - 01.2022
Phlebotomist
Grifols Biomat
01.2020 - 01.2021
Chiropractic Assistant
Ries Chiropractic
07.2013 - 02.2015
Medical Billing Specialist
Summit Healthcare Hospital
04.2012 - 02.2013
CPR & First Aid Pro -
American Red Cross
HDPE Pipe Fusing and Handling -
Freeport McMoran
MSHA Trained -
Freeport McMoran
National Certified Phlebotomist & Medical Assistant Training -
Northland Pioneer College
National Clinical Chiropractic Assistant -
Professional Online Education/ Canham College, INC.
Highschool Diploma -
Arizona Conservatory For Arts And Academics