Well-qualified HR professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ITS HR Representative Supervisor (Sr. Administrative Specialist)
Florida State University
10.2022 - Current
Responsible for the day-to-day administration and supervision of a large staff of HR Departmental Representatives for FSU departments of Information Technology Services (ITS), Enterprise Resource Planning (ERP), Northwest Regional Data Center (NWRDC), Florida Virtual Campus (FLVC), and State Data Center (SDC) as it relates to the operation and coordination of Human Resources-related functions for Information Technology Services (ITS)
In coordination with Central HR procedures, develop department procedures, manuals, and staff training to ensure consistency and compliance with laws, rules, policies, and procedures with Florida State University
Oversees review and approval of all actions to ensure a streamlined, efficient workflow to implement actions quickly
Coordinates with classification and compensation on reclassification and salary increase on staff and prepares actions to ensure a quick turnaround
Responsible for developing, implementing, and maintaining tracking tools and ensuring sound internal controls and compliance environment by monitoring and reviewing HR processes
Partners with the ITS leadership to understand and execute all departments' human resource and talent strategies, particularly concerning current and future talent needs, recruiting, classification, compensation, retention, and succession planning
ITS HR Representative Supervisor (Administrative Specialist)
Florida State University
11.2020 - 10.2022
Responsible for the day-to-day administration and supervision of department human resource representatives responsible for the operation and coordination of all transactional Human Resources-related functions for Information Technology Services (ITS), Enterprise Resource Planning (ERP), Northwest Regional Data Center (NWRDC), State Data Center (SDC), and Florida Virtual Campus (FLVC) within the University Business Administrators Program
Partner with the ITS leadership to understand and execute the department's human resource and talent strategy, particularly concerning current and future talent needs, recruiting, retention, and succession planning
Received a reclassification/promotion to Sr
Administrative Specialist
Human Resources Liaison (Government Analyst I)
Department of Management Services
07.2019 - 06.2020
Handled all human resource functions for 280 employees within the Division of Real Estate Development and Management
Managed and assisted with all HR-related questions regarding recruitment, classification, attendance, leave, FMLA, workers comp, and the People First system
This responsibility requires research, gathering data, preparing reports, independently initiating projects, and interpreting federal and state policy
Ensured all documentation is prepared in compliance with personnel rules, department policies, and procedures
Worked closely with Department HR Consultants and assisted supervisors with all personnel actions, job advertisements, requirements, and position descriptions, managing personnel records and discipline
Prepared personnel action requests including, but limited to, classification actions and re-organizational requests and administered the completion of performance evaluations
I sought a position to develop more skills in human resource functions
Recruitment and Selection Coordinator
Agency for Persons with Disability
04.2017 - 07.2019
Administered all statewide recruitment and selection for the Human Resources office
Reviewed and prepared all personnel documents in compliance with federal and state employment laws, personnel rules, department policies, and procedures
Wrote agency policies and procedures concerning recruitment selection and background screening
Implemented and maintained the agency vacancy report for 1200 positions
While ensuring vacancies were handled appropriately and promptly, provided technical assistance to staff and HR liaisons regarding recruitment procedures to support the Agency initiative in attracting and retaining the best personnel
Consulted and worked with management in formulating strategies and advising on resolving any issues
Responsible for implementing and overseeing the Agency’s veterans’ preference plan and completing Human Resource Management's yearly report
Reviewed and coordinated review with the legal team on ineligible background screening material and response
AS CJIS accredited and maintained all confidential material according to the federal procedure
Completed all E-Verify on all incoming employees and conducted new employee orientation for state office staff
As the recruitment section team lead, created process manuals, trained new staff, and ensured recruitment actions were completed on time
In addition to overseeing recruitment, I conducted and submitted background screenings for applicants and served as a backup to the Personnel Technician II and OPS Senior Clerk in various other HR functions and duties
I accepted a position at DMS to expand my knowledge of HR functions
Personnel Technician II
Agency for Persons with Disability
01.2017 - 04.2017
Handled human resource, administrative, and purchasing functions for a Bureau of Human Resources
Prepared all security badges for employees and contractors utilizing the TRIRIGA system for activation
Completed employment verifications for employees, conducted applicant background screening using the FDLE Live Scan machine and submitted results for processing
Maintained, routed, and tracked all bureau policies and operating procedures for approval
Maintained and coordinated statewide HR monthly meetings and distributed meeting notes
Coordinated and completed travel arrangements, authorizations, and reimbursements for the Director and Assistant Director
Purchased office supplies utilizing My Florida Marketplace and p-card and maintained the office product contracts
Compiled and reported the projected purchasing and travel budget to upper management
Also, served as the back-up to the recruitment, classification, and attendance and leave coordinators in various HR functions and duties
Promoted to Recruitment and Classification Coordinator within the Agency
Administrative Assistant III
Department of Business and Professional Regulation
04.2014 - 01.2017
Handled human resources and administrative functions for 84 Bureau of Customer Contact Center employees
Responsible for preparing all personnel actions in compliance with federal and state employment laws, personnel rules, department policies, and procedures
Assisted with HR-related questions regarding recruitment, classification, attendance, leave, FMLA, and workers comp
This level of responsibility required performing research and gathering data, preparing reports, and interpreting federal and state policy
Prepared personnel action requests in compliance with personnel rules, department policies, and procedures
Worked closely with supervisors to develop operation procedures and position descriptions and manage personnel records and discipline
Completed all recruitment and classification actions
Oversaw completion of performance evaluations
Coordinated and served on all hiring panels, maintained equipment contracts, and handled all office supply purchases
In addition, I supervised, encouraged, and provided leadership to two employees and oversaw the mail-out team
Served as the backup to the Data Steward/Knowledge Champion, generating monthly call center statistical reports using an SQL database
Accepted a position within a Human Resource office at APD
Staff Assistant
Department of Agriculture and Consumer Services
03.2012 - 04.2014
Performed personnel, purchasing, coordinating travel, and statistical reporting for the Bureau of Development and Information of Marketing
Coordinated and completed international travel arrangements, authorizations, and reimbursements for the Bureau Chief
Monitored all bureau budget allotments, encumbrance reports, and purchase requisitions for completion
Assisted with industry requests, correspondence, and marketing reports
Purchased, monitored, and tracked office supplies for trade events
Accepted a position with potential growth in human resources
Administrative Assistant I
Agency for Healthcare Administration
01.2008 - 03.2012
Handled all personnel-related documents and processes, including recruitment, classification, payroll, and benefits for the Bureau Chief of Health Facilities Regulation
Coordinated all travel arrangements and corresponding documents for the Bureau staff
Prepared and completed office supply purchases using My Florida Marketplace and Pcard
Maintained all encumbrance reports for the budget
Reviewed and approved purchase card transactions within FLAIR
Assigned bill analyses and tracked until completion
Using the Oracle database, completed a high-volume quarterly report for upper management
Trained staff in applications/licensure and enforcement procedures
Compiled and prepared documentation for public records requests
The bureau was reorganized, and I accepted the Department of Agriculture position during the transition
Administrative Secretary
Agency for Healthcare Administration
01.2008 - 03.2012
Handled the administrative functions for the Medipass Bureau by professionally answering multi-line phones and transferring them to an appropriate staff member
Maintained incoming confidential material within the file room
Prepared travel vouchers and reimbursement for bureau staff approval
Coordinated monthly meetings and completed all meeting minutes
Assigned and tracked correspondence assignments to staff for a response
Promoted to Administrative Assistant I
Education
Master of Science - Organizational Management & Communication MS
Florida State University
Tallahassee, FL
05-2028
Bachelor of Science - Business Administration
Flagler College
Saint Augustine, FL
05-2016
Associate of Arts -
Tallahassee Community College
Tallahassee, FL
05-2013
Skills
HR policies and procedures
Strong organizational skills
Process monitoring and improvement
Policy and procedure implementation
Human resources
Multitasking and organization
Recruitment and selection
Project coordination expertise
Office management
Team collaboration and leadership
Strategic planning
Staff training and development
Administrative procedures
Certification
FSU Leaders in Training (LIT)
Timeline
ITS HR Representative Supervisor (Sr. Administrative Specialist)
Florida State University
10.2022 - Current
ITS HR Representative Supervisor (Administrative Specialist)
Florida State University
11.2020 - 10.2022
Human Resources Liaison (Government Analyst I)
Department of Management Services
07.2019 - 06.2020
Recruitment and Selection Coordinator
Agency for Persons with Disability
04.2017 - 07.2019
Personnel Technician II
Agency for Persons with Disability
01.2017 - 04.2017
Administrative Assistant III
Department of Business and Professional Regulation
04.2014 - 01.2017
Staff Assistant
Department of Agriculture and Consumer Services
03.2012 - 04.2014
Administrative Assistant I
Agency for Healthcare Administration
01.2008 - 03.2012
Administrative Secretary
Agency for Healthcare Administration
01.2008 - 03.2012
Master of Science - Organizational Management & Communication MS
IT Infrastructure Manager at Florida A&M University / Florida State University College of EngineeringIT Infrastructure Manager at Florida A&M University / Florida State University College of Engineering
Research Lab Assistant at The Village, Florida Center for Reading Research, Florida State UniversityResearch Lab Assistant at The Village, Florida Center for Reading Research, Florida State University