Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylyn New

Tinley Park,IL

Summary

Cutting-edge recent graduate Dental Hygienist with latest training and real-world experience. Skilled at dental cleanings and patient education. Well versed in all aspects of dental office operations. Quick to build relationships with patients and successful at working with teammates to achieve patient care goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

P & G Crest + Oral B Booth MidWinter Meeting

P & G Crest + Oral B Booth MidWinter Meeting
02.2024 - 02.2024
  • Brushing Station - Test Drive: We have a brushing station that will allow Dental Health Professionals (DHP) to Test
    Drive our Oral-B iO Power brush.
  • Disinfecting the Oral-B iO Power brush following a stringent FDA approved process.
    (All the disinfection materials, masks, goggles, paper gowns, and gloves will be provided.)
  • Assisting in preparation of the handle and brushing experience with the Dental Health Professionals
  • Transporting Biohazard Material (brush handles) to the disinfection room.
  • Disinfecting the sinks and counters
  • Intercepting the Oral-B handles as the Dental Health Professionals exit the brushing station

Crest/ Oral B Rep Brushing Station

P & G Crest + Oral B Booth MidWinter Meeting
02.2023 - 02.2023
  • Brushing Station - Test Drive: We have a brushing station that will allow Dental Health Professionals (DHP) to Test
    Drive our Oral-B iO Power brush.
  • Disinfecting the Oral-B iO Power brush following a stringent FDA approved process.
    (All the disinfection materials, masks, goggles, paper gowns, and gloves will be provided.
  • Assisting in preparation of the handle and brushing experience with the Dental Health Professionals
  • Transporting Biohazard Material (brush handles) to the disinfection room.
  • Disinfecting the sinks and counters
  • Intercepting the Oral-B handles as the Dental Health Professionals exit the brushing station

Customer Service Representative

Velocity Merchant Services VMS
11.2020 - 08.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Updated account information to maintain customer records.
  • Tracked customer service cases and updated service software with customer information.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Associate of Applied Science - Dental Hygiene

Prairie State College
Chicago Heights, IL
05.2024

High School Diploma -

Hyde Park Academy
Chicago, IL
06.2014

Skills

  • Paperwork Processing
  • Data Entry
  • Conflict Resolution
  • De-Escalation Techniques
  • Customer Relations
  • Microsoft PowerPoint, excel
  • Dental materials (impressions, sealants, mouth guards etc)
  • Trained on Eagle Soft
  • Local Anesthetic
  • Nitrous Oxide Administration
  • CPR Certified
  • CDHC certified
  • Dental digital radiographic imaging

Certification

  • First Aid/CPR Certified
  • Local Anesthetic certification
  • Nitrous Oxide certification
  • CDHC certificate

Timeline

P & G Crest + Oral B Booth MidWinter Meeting

P & G Crest + Oral B Booth MidWinter Meeting
02.2024 - 02.2024

Crest/ Oral B Rep Brushing Station

P & G Crest + Oral B Booth MidWinter Meeting
02.2023 - 02.2023

Customer Service Representative

Velocity Merchant Services VMS
11.2020 - 08.2022

Associate of Applied Science - Dental Hygiene

Prairie State College

High School Diploma -

Hyde Park Academy

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Kaylyn New