Kaylyn Rodler
Angola
Summary
Experienced support professional prepared for this role, Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Direct Support Professional
Suburban Adult Services Inc.
09.2019 - Current
- Improved individual quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Maintained detailed documentation of individual progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Managed medications for individuals, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Ensured a safe and comfortable living environment for individuals through regular housekeeping tasks and proactive maintenance reporting.
Administrative Assistant
Person Centered Services
07.2019 - 09.2019
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Assisted coworkers and staff members with special tasks on daily basis.
Direct Support Professional
Suburban Adult Services Inc.
07.2017 - 07.2019
- Supported individuals with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Provided ongoing communication between individuals, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Improved individual self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Assessed individual needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence
- Improved individals daily living skills with hands-on teaching and encouragement, promoting independence.
Residential Supervisor
Suburban Adult Services Inc.
05.2014 - 07.2017
- Effectively interviewed, hired and trained new staff, created schedules and supervised personnel; facilitated ongoing mandatory trainings.
- Efficiently managed group home for residents with developmental disabilities and behavioral issues through motivating direction of a team of 8 staff.
- Train and Mentored staff on safety practices.
- Accurately tracked performance, attendance and other metrics.
- Actively participated in quality management audits.
- Coordinated Monthly and daily shift activities.
- Strategically allocated and administered budget to optimize use of resources and control costs as well as assisted residents with personal finances.
- Provided direct resident care, from administering medications and holding IDT and quarterly meetings through scheduling and coordinating individual physician appointments.
- Instituted systems at the facility to oversee residents' nutritional needs and special diets and the storage and disposal of medications.
- Managed budgets responsibly, monitoring expenses closely to ensure financial stability for the program while maximizing resources available for resident care.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Direct Support Professional
Suburban Adult Services Inc.
06.2010 - 06.2014
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed and implemented individualized care plans to meet individual needs of each client.
Office Assistant
Jubilee Foods
06.2009 - 06.2010
- Managed large sums of cash following strict protocol to assure accountability.
- Maintained office filing and storage systems.
- Analyzed daily financial report.
- Balanced the daily deposits and safe counts as required.
- Provided solutions and managerial support to dissatisfied guests to retain high customer loyalty rate.
- Ensured prompt, friendly, courteous customer service, handling customer complaints.
- Accurate cash handling, being held accountable for cash drawer.
Education
High School Diploma -
Lakeshore Highschool
Evans, NYSkills
- Microsoft Office(Excel,Word)
- Multi-Tasking
- 3 Years of Management experience
- Ability to prioritize independently
- Superb organization skills
- Coordination - Team working skills
- Influencing, leading, and delegating abilities
- Self-motivated
- Time management
- Multitasking
- Computer skills
- Critical thinking
Timeline
Direct Support Professional
Suburban Adult Services Inc.
09.2019 - Current
Administrative Assistant
Person Centered Services
07.2019 - 09.2019
Direct Support Professional
Suburban Adult Services Inc.
07.2017 - 07.2019
Residential Supervisor
Suburban Adult Services Inc.
05.2014 - 07.2017
Direct Support Professional
Suburban Adult Services Inc.
06.2010 - 06.2014
Office Assistant
Jubilee Foods
06.2009 - 06.2010
High School Diploma -
Lakeshore Highschool
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