Kaylyn Willingham
Charlotte,NC
Summary
Hardworking professional with background assisting administrative and sales positions. Skilled at engaging with customers, understanding needs, and persuasively promoting products. Eager to turn customer-facing experience and marketing education into organizational opportunity.
Overview
4
4
years of professional experience
Work History
Special Events Intern
Southern Entertainment
Charlotte, NC
08.2024 - 10.2024
- Worked alongside intern team to assist with event ticketing
- Gathered/organized customer information
- Assisted with customer service emails
- Used local technology to activate event bands
Part Time Employee
Las Olas
Charlotte, NC
02.2023 - 08.2023
- Assist in creating content for online social media platforms
- Ensure that all customers have a luxury shopping experience by assisting them with any needs while shopping with us
- Maintain all orders that are sent through our online storefront
- Check store inventory daily and restock items from the previous shift
Assistant
Greek Letter Co
Charlotte, NC
02.2022 - 10.2022
- Respond to customer emails and messages to maintain the awards we have received on Etsy such as star seller awards and communication efficiency awards
- Help manage social media platforms for the business
- Package orders to maintain the company standard
- Use machinery to cut out fabrics needed for the production team
Hostess
Sixty Six Grill and Tap House
Thomasville, NC
04.2021 - 08.2021
- Greeted guest and gathered information to set up groups or place on waitlist
- Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests
- Escorted guests to seating area, furnished menus, and daily specials
- Accommodated guests with children and special needs to promote comfortable dining experience
Education
B.S.B.A. - Marketing, Marketing Concentration
UNC Charlotte
Charlotte, NC05.2025
High School Diploma -
Southwestern Randolph High School
06.2021
Skills
- Microsoft Word
- PowerPoint
- Customer service
- Social media marketing
- Budget Manager
- Finance Specialist
Activities
- Joined Chi Omega sorority, Fall 2021
- Served as the Director of Sisterhood, 2024
- Served as the chapter treasurer, 2023
References
References available upon request.
Timeline
Special Events Intern
Southern Entertainment
08.2024 - 10.2024
Part Time Employee
Las Olas
02.2023 - 08.2023
Assistant
Greek Letter Co
02.2022 - 10.2022
Hostess
Sixty Six Grill and Tap House
04.2021 - 08.2021
B.S.B.A. - Marketing, Marketing Concentration
UNC Charlotte
High School Diploma -
Southwestern Randolph High School
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