Kaylyn Wilson

Clinical Associate

Dr. Talcott's OBGYN

Grand Rapids, MI

10.2022 - Current

Assisted physicians and nurses in providing patient care, including taking vital signs, administering injections and collecting specimens.
Conducted administrative duties such as scheduling appointments, verifying insurance coverage and completing paperwork for new patients.
Obtained authorizations from insurance companies prior to scheduling appointments or ordering diagnostic tests.
Processed lab results using computer systems; reviewed results with clinicians as needed for further action or follow-up care.
Maintained cleanliness of the clinical environment by sterilizing instruments, cleaning exam rooms and stocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Collected specimens for testing according to established protocols, prepared specimens for transport to laboratory facilities.
Provided support to patients by answering questions regarding medical procedures and treatments.
Monitored patient progress, reported changes or concerns to healthcare team members and documented all activities in Electronic Medical Record.
Ensured compliance with HIPAA regulations by maintaining patient confidentiality during all interactions.
Performed laboratory tests such as urinalysis, hematology, and blood chemistry.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Organized charts, documents and supplies to maintain team productivity.
Conducted insurance verification and pre-certification and pre-authorization functions.
Assisted administrative departments with paperwork, errands and other clerical duties.